We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places.

When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there was no overhang to exit the taxi and our clothes in our luggage got soaking wet waiting to be loaded on the ship. The terminal was in a large tent. we spent two days drying our clothes out. Additionally, when you walked from the tent to the ship, it was not covered and you got soaking wet trying to board the ship. At least by the second day, a crew member had umbrellas to assist the guests as the rain was still coming. We had to walk back to the train station ( 20 minutes) to find a taxi. You would think the cruise lines and tourism dept in Quebec could make arrangements to have taxis available. We asked the guest services staff on the ship if they had taxi numbers and the clerk said that's not their job. Ok so you step off a ship into a tent and no one can help you. The second day they did run a shuttle bus downtown. After we went downtown we told our taxi driver where we needed to go back to the ship and he got lost. Couldn't find the ship. We told him to go to the train station and we could walk.

Only day at sea, second day of cruise, we decided to try the Venetian Dining room for lunch. There were four of us on the cruise( two couples) . My wife was at the podium with me and the nice hostess had handed the waiter our menus to seat us. Our friends were talking to someone right outside the door we had met on the train a couple of days earlier. I stepped through the open door and told them our table was ready and this officer comes yelling at me and my friends to go back and get in the back of the line. He yells at us that we are not to break into the line. The hostess, waiter and others all saw what really happened and we couldn't believe that an officer would raise his voice that way to a paying customer. The hostess and waiter tried to apologize and I reported it to the maitre d who brushed us off ( this officer we found out was his boss.). We all took our seats and ate our lunch. Honestly, this put a real damper on the rest of the cruise. After spending thousands of dollars on tours, food, drinks and the cruise, hard to believe someone like that is aboard the ship and in hospitality. Read more