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We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places. When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there was no overhang to exit the taxi and our clothes in our luggage got soaking wet waiting to be loaded on the ship. The terminal was in a large tent. we spent two days drying our clothes out. Additionally, when you walked from the tent to the ship, it was not covered and you got soaking wet trying to board the ship. At least by the second day, a crew member had umbrellas to assist the guests as the rain was still coming. We had to walk back to the train station ( 20 minutes) to find a taxi. You would think the cruise lines and tourism dept in Quebec could make arrangements to have taxis available. We asked the guest services staff on the ship if they had taxi numbers and the clerk said that's not their job. Ok so you step off a ship into a tent and no one can help you. The second day they did run a shuttle bus downtown. After we went downtown we told our taxi driver where we needed to go back to the ship and he got lost. Couldn't find the ship. We told him to go to the train station and we could walk. Only day at sea, second day of cruise, we decided to try the Venetian Dining room for lunch. There were four of us on the cruise( two couples) . My wife was at the podium with me and the nice hostess had handed the waiter our menus to seat us. Our friends were talking to someone right outside the door we had met on the train a couple of days earlier. I stepped through the open door and told them our table was ready and this officer comes yelling at me and my friends to go back and get in the back of the line. He yells at us that we are not to break into the line. The hostess, waiter and others all saw what really happened and we couldn't believe that an officer would raise his voice that way to a paying customer. The hostess and waiter tried to apologize and I reported it to the maitre d who brushed us off ( this officer we found out was his boss.). We all took our seats and ate our lunch. Honestly, this put a real damper on the rest of the cruise. After spending thousands of dollars on tours, food, drinks and the cruise, hard to believe someone like that is aboard the ship and in hospitality. a couple of things... The shopping port talk had no suggestions on St John. he had no map of the city or recommended stores. In his talk he basically said there is nothing to do. We found it an excellent stop and the market in the center of the city quite lovely. We have sailed on Dawn at least four other times but never this itinerary. It is obviously the ship doesn't go there that often. We only took one tour with the cruise line and it was wonderful. We booked private cars in Halifax and Bar Harbor and we had great experiences with Halifax tour guy and MDI tours in Bar Harbor. I would recommend one of the other lines that parks downtown at the regular terminal and one that sails there more often. Obviously NCL is not the best one for this itinerary but we still love the dining options and will give them another chance next year.

Rudest staff officer we have ever encountered ruined cruise!

Norwegian Dawn Cruise Review by Indy Cruisin

5 people found this helpful
Trip Details
We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places.

When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there was no overhang to exit the taxi and our clothes in our luggage got soaking wet waiting to be loaded on the ship. The terminal was in a large tent. we spent two days drying our clothes out. Additionally, when you walked from the tent to the ship, it was not covered and you got soaking wet trying to board the ship. At least by the second day, a crew member had umbrellas to assist the guests as the rain was still coming. We had to walk back to the train station ( 20 minutes) to find a taxi. You would think the cruise lines and tourism dept in Quebec could make arrangements to have taxis available. We asked the guest services staff on the ship if they had taxi numbers and the clerk said that's not their job. Ok so you step off a ship into a tent and no one can help you. The second day they did run a shuttle bus downtown. After we went downtown we told our taxi driver where we needed to go back to the ship and he got lost. Couldn't find the ship. We told him to go to the train station and we could walk.

Only day at sea, second day of cruise, we decided to try the Venetian Dining room for lunch. There were four of us on the cruise( two couples) . My wife was at the podium with me and the nice hostess had handed the waiter our menus to seat us. Our friends were talking to someone right outside the door we had met on the train a couple of days earlier. I stepped through the open door and told them our table was ready and this officer comes yelling at me and my friends to go back and get in the back of the line. He yells at us that we are not to break into the line. The hostess, waiter and others all saw what really happened and we couldn't believe that an officer would raise his voice that way to a paying customer. The hostess and waiter tried to apologize and I reported it to the maitre d who brushed us off ( this officer we found out was his boss.). We all took our seats and ate our lunch. Honestly, this put a real damper on the rest of the cruise. After spending thousands of dollars on tours, food, drinks and the cruise, hard to believe someone like that is aboard the ship and in hospitality.

a couple of things... The shopping port talk had no suggestions on St John. he had no map of the city or recommended stores. In his talk he basically said there is nothing to do. We found it an excellent stop and the market in the center of the city quite lovely. We have sailed on Dawn at least four other times but never this itinerary.

It is obviously the ship doesn't go there that often.

We only took one tour with the cruise line and it was wonderful. We booked private cars in Halifax and Bar Harbor and we had great experiences with Halifax tour guy and MDI tours in Bar Harbor.

I would recommend one of the other lines that parks downtown at the regular terminal and one that sails there more often. Obviously NCL is not the best one for this itinerary but we still love the dining options and will give them another chance next year.
Indy Cruisin’s Full Rating Summary
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Cabin Review

Inside
Cabin IC 16611
Cabin was nice size. Since we only had one sea day, didn't see spending another 1000.00 for a balcony. Note that a week before the cruise, an inside cabin was going for 299.00. We had booked months ago. Remember on NCL you have to ask for bar soap. Room steward was very nice and offered to dry our clothes himself after he saw them all laid out in the cabin.
Deck 12 Inside Cabins, Suite Cabins