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Cleanliness and level of service by wait staff and cabin steward was top rate. Disappointed we were not able to have consistent wait staff for evening dining. We were able to book a time in the dining room (just a fluke that we discovered we could do that), but were seated at a different table each evening. Then found out we could request the same table each evening. However, the wait staff rotate, so we did not have the same wait staff each evening. We prefer consistent waitstaff. Food was mediocre. Cabin was small, and bathroom was small; practically had to open the door to dry one's self. Odour of smoke was prevalent in several locations. Very few quiet places to sit, especially on sea days. We discovered the Spinnaker lounge for reading, etc., but on sea days it was used for activities. Because ours was a northerly cruise, one could not sit outside. Other cruise ships we have been on had a covered area around the pool.

Disappointing ship

Norwegian Jade Cruise Review by Retired-Cruiser

Trip Details
  • Sail Date: September 2018
  • Destination: Norwegian Fjords
  • Cabin Type: Mid-Ship Oceanview Picture Window
Cleanliness and level of service by wait staff and cabin steward was top rate. Disappointed we were not able to have consistent wait staff for evening dining. We were able to book a time in the dining room (just a fluke that we discovered we could do that), but were seated at a different table each evening. Then found out we could request the same table each evening. However, the wait staff rotate, so we did not have the same wait staff each evening. We prefer consistent waitstaff. Food was mediocre. Cabin was small, and bathroom was small; practically had to open the door to dry one's self. Odour of smoke was prevalent in several locations. Very few quiet places to sit, especially on sea days. We discovered the Spinnaker lounge for reading, etc., but on sea days it was used for activities. Because ours was a northerly cruise, one could not sit outside. Other cruise ships we have been on had a covered area around the pool.
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Cabin Review

Mid-Ship Oceanview Picture Window
Cabin OB 5044
Cabin was small, and bathroom was small; practically had to open the door to dry one's self. Cabin was made up with beds together. That left very little space between the wall and the bed to actually access the bed. A tight squeeze between the bed and the desk. On the other side, the drop-down 3rd bed created a knock-your-head hazard. Request beds apart and it will be more convenient. No sofa, so the only place to sit was on the bed. Never had a cabin without a sofa before. Bathroom was very small. Good supply of hot water for a shower.
Deck 5 Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews