We chose this cruise because it was a new ship for Princess and it was its inaugural trip out of Sydney. Unfortunately it was a 5 star price for a 3star experience. Too many people, very slow dining service. No fault of table wairers who had too many tables and people to look after. This had a snowball effect because we were unable to get to Princess theatre for showtime in time to get a decent seat.. Again too many people.. If we wanted to see a show we had to go to Princess Live for simulcast which was not the same or forgo traditional dining and go to bistro. The tender operation at Mystery Island and Lifou was unacceptable ntwithstanding apologies for delays.. For Mystery Island we attended the meeting point at 10:45am and did not board until an hour later at 11:45am. Lifou was even worse we attended the meeting point at 10:00am and did not board until an hour and a half later at 11:30am.Again too many people for Princess to cope with..
Niceties we had previously had on other cruises with Princess and as recently as earlier this year to New Zealand were no longer forthcoming. No Happy Hour for drinks and no lucky ticket prizes, no welcome back letter in cabin on arrival or postage stamp for princess passport. Drinks were very expensive with one price($8.75) for all beer including light beer.
Embarkation and disembarkation process was excellent.
Come Back New sorry Come Back Disappointed is more to the point. Having completed 10 cruises with Princess Cruises now some doubt exists whether I would choose them again.
Disappointed in size for what we paid. ($7541). Hard for two people to walk around freely in cabin. Bed too firm and hard to get comfortable. Was woken up at day break each morning with banging ,knocking, dragging, noise from above. Reported after two nights to room steward and front desk. No improvement for whole trip.(12 days) Would recommend avoiding this cabin.