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The ship is beutiful. The shows are great. Service is not good. Everything is overpriced and we got the feeling that the entire ship is designed just to shake as much money out of us, while providing the minimum possible. I got a coffee card with 15 cups. When returning to Barcelona i still had 6 cups on the card - but they refused to accept it! No coffee for you sir... service is only for boarding passengers. you paid for your coffee card, but now get out of our ship! Cramping more than 6000 passengers in one ship os probably very profitable... but if you are looking for a good quality vacation, look elsewhere! You will be feeling the masses of people at lunch, dinner and wherever you go. Not fun and sometimes even hectic and hysterical. No value for money in this ship. Very expensive cruise, with bed service and subpar services

Bad service and overcrowded beautiful ship

Symphony of the Seas Cruise Review by Noam112233

14 people found this helpful
Trip Details
The ship is beutiful. The shows are great. Service is not good. Everything is overpriced and we got the feeling that the entire ship is designed just to shake as much money out of us, while providing the minimum possible. I got a coffee card with 15 cups. When returning to Barcelona i still had 6 cups on the card - but they refused to accept it! No coffee for you sir... service is only for boarding passengers. you paid for your coffee card, but now get out of our ship!

Cramping more than 6000 passengers in one ship os probably very profitable... but if you are looking for a good quality vacation, look elsewhere! You will be feeling the masses of people at lunch, dinner and wherever you go. Not fun and sometimes even hectic and hysterical.

No value for money in this ship. Very expensive cruise, with bed service and subpar services
Noam112233’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Ocean View with Large Balcony
Cabin 1C 12166
Accessible cabin. Toilet was jammed 4 times, was quickly fixed. Balcony Door was leaking wind into the room. Took them 3 nights to fix it, they had to take off the door and replace it. Very bad 3 nights for my family - with a very very poor compensation ($500...) besides that, room was ok and bed was comfortable. The room attendant was not professional. Left the door unlocked and open 3 times. Did not fill liquid soap for 2 days, made the bed only for 1 kid and we had to ask for sheets and make the bed ourselves the first night.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins