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We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR. Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60. The whole experience took us 3 hours to get on board, some we heard took up to 4 hours, About 45 minutes to an hour were in the sun. Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers. There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS.

Cruise was good, for me i think i prefer the smaller ships.

Majestic Princess Cruise Review by Rowland Pengilly

2 people found this helpful
Trip Details
We choose this cruise because it was a new ship and the Destination was Australia.

The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR.

Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60.

The whole experience took us 3 hours to get on board, some we heard took up to 4 hours,

About 45 minutes to an hour were in the sun.

Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers.

There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area

If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS.
Rowland Pengilly’s Full Rating Summary
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