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We had heard a lot of positive feedback about Thomson cruises in the past and thought we would try them now that they are updating their fleet. Having used various cruise lines in the past, it exceeded our expectations in comparison. The whole experience on board was positive, however we feel that the excursions we booked could have been better. The food was very good and there was an excellent choice of venues that were included. We used Vista twice, the Tapas bar twice and Choose your own Pasta and Pizza. on three nights. Latitude 53, the main waiter service restaurant was well laid out with plenty of tables for 2 and spacious. The food and service was also good. The food in the self-service restaurant was good and a good choice, in particular for lunch and dinner. The service points were well laid out and no trouble getting a table. We tried the "Surf and Turf" speicality restaurant for our anniversary, but it was the worst meal we had on board. The food arrived cold and we were placed under an air conditioning vent. The food was replaced but that spoiled the occasion. It was not value for money for the £28.95 that we paid We were all inclusive and their was no need to upgrade to the Premium package as the choice was good. It was good service and the waiters in the restuarants always made sure your drinks were refilled The cabin was very comfortable and well organised with plenty of storage and hangers. It was kept spotlessly clean by Madelyn and Dimitro who were very friendly and helpful. The toliet only blocked once however it was sorted within 15 mins and housekeeping came and sanitised the bathroom. Entertainment in general was very good. The evening shows in the theatre were mainly done by the Show Cast and were very professional using a lot of modern technology and well produced. The Broadway Show Lounge is the nicest and most comfortable theatre we have experienced. There was plenty of leg room and tables provided. The seating capacity was large and easily accomodated all the passengers over the two shows. We feel that the excursions could have been better. They were too early in the day, too short and did not give much time to explore the destinations. Some of the information was not accurate enough - for example at Monreale it said some steps and a hill to the cathedral when there was in excess of 90. We would definitely cruise with Marella again. A very positive experience having previously cruised with P and O, Celebrity, NCL and MSC.

EXCELLENT FIRST EXPERIENCE WITH MARELLA/THOMSONS

Marella Explorer Cruise Review by ALLAN99

14 people found this helpful
Trip Details
We had heard a lot of positive feedback about Thomson cruises in the past and thought we would try them now that they are updating their fleet. Having used various cruise lines in the past, it exceeded our expectations in comparison. The whole experience on board was positive, however we feel that the excursions we booked could have been better.

The food was very good and there was an excellent choice of venues that were included. We used Vista twice, the Tapas bar twice and Choose your own Pasta and Pizza. on three nights. Latitude 53, the main waiter service restaurant was well laid out with plenty of tables for 2 and spacious. The food and service was also good. The food in the self-service restaurant was good and a good choice, in particular for lunch and dinner. The service points were well laid out and no trouble getting a table. We tried the "Surf and Turf" speicality restaurant for our anniversary, but it was the worst meal we had on board. The food arrived cold and we were placed under an air conditioning vent. The food was replaced but that spoiled the occasion. It was not value for money for the £28.95 that we paid

We were all inclusive and their was no need to upgrade to the Premium package as the choice was good. It was good service and the waiters in the restuarants always made sure your drinks were refilled

The cabin was very comfortable and well organised with plenty of storage and hangers. It was kept spotlessly clean by Madelyn and Dimitro who were very friendly and helpful. The toliet only blocked once however it was sorted within 15 mins and housekeeping came and sanitised the bathroom.

Entertainment in general was very good. The evening shows in the theatre were mainly done by the Show Cast and were very professional using a lot of modern technology and well produced. The Broadway Show Lounge is the nicest and most comfortable theatre we have experienced. There was plenty of leg room and tables provided. The seating capacity was large and easily accomodated all the passengers over the two shows.

We feel that the excursions could have been better. They were too early in the day, too short and did not give much time to explore the destinations. Some of the information was not accurate enough - for example at Monreale it said some steps and a hill to the cathedral when there was in excess of 90.

We would definitely cruise with Marella again. A very positive experience having previously cruised with P and O, Celebrity, NCL and MSC.
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Cabin Review

Cabin 9110
Spacious and comfortable. Loads of storage space. Best cabin we have had.