We had traveled on this ship last year in Alaska in a small suite. We felt like we were treated like royalty. This trip was a transpacific with many days at sea,so we took a Royal Suite. The room was very comfortable and the butler and concierge were outstanding. The ship is going into refurbishment and it needs it. Carpet is worn and paint is peeling. We had the feeling that the ship was shorthanded. We mostly ate in the Luminae restaurant. This is where we saw fewer servers than last year.The shower was small but very nice. The room was clean and comfortable and while the closet was small,there was ample drawer and cabinet space. Having been to Sitka before, there were no excursions that interested us. We did a ship excursion in Otaru, but did not get much out of it. We thought the entertainment was mediocre at best. WiFi was better than expected on a transpacific with so many days at sea. I would travel with this ship again after the refurbishment.