Rotterdam Review

4.0 / 5.0
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Quebec is Great, but a Vista Suite is Not a Suite

Review for Canada & New England Cruise on Rotterdam
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dhshultz
10+ Cruises • Age 70s

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Sail Date: Sep 2018
Cabin: Spa Verandah Suite
Some of the rust all around the verandah (and we were told that the ship ha
Some of the broken window shared in the gym
One of the filthy fabric-covered chairs in (I believe) the Explorer Lounge
Quebec City - La Citadelle (uploaded sideways)
Montreal - The Basilica (beautiful!)

We have cruised ~20 times. This was our first time cruising from New England to Quebec.

We enjoyed the ports, generally walking on our own, though we had an excellent walking excursion in Quebec City.

The Rotterdam is more than 20 years old, and its age shows. There was rust all around our verandah. The interior switch for the verandah light was physically broken in half (though it functioned). The window shades at the front of the gym were a mess. Several went up only part of the way. Of those that went up all the way, some were frayed or cockeyed.

Cabin Review

Spa Verandah Suite

Cabin BQ

Q: When is a suite not a suite?

A: When it is a Vista Spa "Suite".

This really is a slightly enlarged (bigger sofa and desk plus mini-fridge) version of what is called a Verandah Stateroom on a larger HA ship. To call it a suite is seriously misleading.

Reinforcing that point: One of the Guest Services officers we talk to about the non-suite "corrected" us. She told us that it was a stateroom, rather than a suite - which was precisely our point!

Our "Spa" amenities were somewhat of a joke. It included yoga mats. But there is no space in this "suite" to use the mats, and the gym has plenty of mats.

The other Spa amenity was a $30 discount on the spa's hydrotherapy room. Given how disappointed we were with our "suite", HA gave us a hydrotherapy visit at no charge.

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