First time on Indy and highly impressed. Embarkation was seamless as was all service once aboard.
After the recent refurb, the ship was radiant and fun to explore. Was told cabins had not been refreshed but ours was as good as new, spacious, spotless and with a deep balcony.
Had been a bit worried with some reviews...kids running round, drunken antics, overcrowded...but this was not the case on our September cruise. A good mix of passengers and came across no problems. I have not given 5 stars because I did feel there was a lack of queit space/coffee shop options and had the ship been any fuller ( school holidays?), I would call it overcrowded. Think the extra cabins installed during the refit are not in the interest of overall passenger comfort/experience.
Staff were brilliant, friendly without being overbearing. Never came across the selling hype.
Main dining room food and that it the Windjammer was good, but certainly not exceptional. We had My Time dining but in reality had to book a fixed time as there was not availability between 6.30 and 8.00. Only had lunch in The Winjammer. Breakfasted in MDR buffet and never waited more than 5 minutes for a table for two. Often straight in and that was always between 8.30 and 9.15.
Entertainment was very good. The 90 minute Grease show and The Bohemians Queen tribute band stood out....as did the 9 piece orchestra. Loved the music in the different bars too e.g. Mattiz in Boleros Latin bar. Joff Eaton was briiliant as the Entertainment Director...especially in whipping up the crowds on the two Royal Promenade street parties. Joff is both highly professional and approachable. I do think Sailaways could be more of an occasion as they are on some other lines.
We had the deluxe drinks package which probably meant we drank a fair bit more than we would otherwise...and often resulted in a late night tasty slice of pizza from Sorrento's! Always good service across the bars. Normal bar prices are expensive.
Many of the new additions are aimed at children/youngsters which we did not use much. Did enjoy watching the surfers on the Flowrider at the stern.
Loved the Independence Dunes mini golf at the front of the ship.
Indy has an excellent promenade deck on Deck 4 and you can get to the bow of the ship on Deck 5.
We didn't use the sunbeds..hundreds of them. However, if you looked around there were always some free. Would liked to have seen more upright chairs on deck.
The itinerary was excellent. Nine ports over 15 days. All lovely and easily accessible from the ship. We went on 2 ship excursions (farm and Agaete on Gran Canaria and Teide volcanoes walk on Tenerife) and the guides excelled with their knowledge and humour on both trips.
The whole RCI and Indy experience proved better than what we had envisaged. If RCI can positively address the issues which seem to have dogged the school holiday cruises, Indy will continue to be a real winner with families. Outside of these times, Indy is a busy, lively cruise ship that has much to offer...but don't choose this ship for a quiet retreat!
A lovely room. It was hard to see that this was not a newly refurbished room. Everything in excellent order. Lots of room. Shower room seemed new and worked well. Balcony was deep and bright.
Heard no noise at all from neighbouring cabins. There was a bit of a draught through the sliding balcony doors which was noticed as we sailed through Biscay in quite high seas.
Bed firm and comfortable.
Cabin attendant (Hanibal) was very good at his job.