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Just completed the Douro River Cruise. Would not recommend based on level of service, weak excursions and nightly double and triple parked boats at the respective docks. Fuel smell, noise and overall commotion was distracting from the expected advertised trip. Over paid and will not recommend nor return based on a total lack of interest from Uniworld. We paid for balcony and were at times less than 2 feet from adjacent boats. Just very disappointing based on all the advertising. This will be last trip for us on Uniworld based on their lack of interest in the failures with regard to expectations. Never seen triple parking before. Had to walk through 2 other boats to get to ours when returning to the boat. Shore excursions were like a drill when they said we had 20 min to shop and use restrooms. Depending onlines you could be waiting in line for 15 min. Just not worth the price...............

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Queen Isabel Cruise Review by Ken2

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Trip Details
Just completed the Douro River Cruise. Would not recommend based on level of service, weak excursions and nightly double and triple parked boats at the respective docks. Fuel smell, noise and overall commotion was distracting from the expected advertised trip. Over paid and will not recommend nor return based on a total lack of interest from Uniworld. We paid for balcony and were at times less than 2 feet from adjacent boats. Just very disappointing based on all the advertising. This will be last trip for us on Uniworld based on their lack of interest in the failures with regard to expectations. Never seen triple parking before. Had to walk through 2 other boats to get to ours when returning to the boat. Shore excursions were like a drill when they said we had 20 min to shop and use restrooms. Depending onlines you could be waiting in line for 15 min. Just not worth the price...............
Ken2’s Full Rating Summary
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