We have sailed with Holland America lots of times. Excellent Company, Staff Excellent, Service Excellent. In fact everything was excellent. We had to leave the ship a day early to attend our Grandson's Funeral. A beautiful vase of Flowers appeared in our Suite on the second day along with a beautiful letter. Our flight was not until 10pm and officially we had to leave the ship at 2pm. However, the wonderful staff especially Mila (Guest Services Manager helped us to stay on board until 6pm and then personally and with other staff escorted us from the ship, carried all our luggage and even called a taxi to the Airport. There are no words to express how well we were looked after the whole of the cruise and we shall we returning to the Oosterdam next year for an Alaska Cruise. We are looking forward to meeting Mila and all her staff again. Thank you so much we will never forget the care and kindness.