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SCENIC EUROPEAN RIVER CRUISE Our cruise was from Amsterdam to Budapest with Paris and Prague extensions. I will start with the positive parts of the trip first Paris was wonderful the hotel and food was great our Tour Guide Joshua done a fantastic job he was available nearly all the time and very knowledgeable he also took us to our ship in Amsterdam the Scenic Opal. We were greeted on the ship by our Tour Director Tadej everything looked good we chose the Scenic Opal as it was one of their new ships we also paid extra for a balcony suite but in reality it was very small and for us was unusable ( a waste of money ), we seem to travel at night so for someone who likes taking photographs that wasn't any good at all. When we stopped most of the time we were docked up against another ship which meant we had to have our curtains closed nearly all the time, there was only one day and a half that we travelled during the day not what we were expecting on the cruise. Then the bad news was delivered on our third day when Tadej told us we were changing ships because of low water levels this was one big disappointment for everyone so after unpacking we had to pack again and bused to the next ship the Scenic Ruby the following morning after breakfast it was supposed to be an hour trip but after 3 hours we finally got to the next ship which was smaller and a downgrade from the Scenic Opal so we settled in unpacked thinking this was our ship to Budapest some people on board was asking the Tour Director if there would be anymore ship changes but he would not give a straight answer Scenic must have known before we even left Australia that there were water level issues but we were not told anything, this was very frustrating, so along we went for another 3 days low and behold another ship change at that point we could have went home but persevered, the next ship was the Scenic Crystal not much better than the Scenic Ruby so after 3 ships we were on our way to Budapest. We lost a fare bit of time in bus travel, itineraries were tried to be kept but this meant more time on buses which lead to late lunches and dinners. Crews on the three ships were very much under pressure with all the ship changes and that reflected in there service. Breakfast and lunch was a buffet style very repetitive food and not really five star quality, dinner was suppose to be a la carte even that was questionable. On the other positive note Prague was excellent our Tour Guide Petr was by far our best made our stay in Prague memorable he done a great job. In the end Scenic"s customer service made out we were only inconvenienced for 3 day in our eye's that was total rubbish!!!!!!! I can go on and on but would we recommend Scenic River Cruises definitely not and we will not do another Scenic tour.

First And Last Scenic Cruise

Scenic Opal Cruise Review by AFCT54

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Trip Details
SCENIC EUROPEAN RIVER CRUISE

Our cruise was from Amsterdam to Budapest with Paris and Prague extensions.

I will start with the positive parts of the trip first Paris was wonderful the hotel and food was great our Tour Guide Joshua done a fantastic job he was available nearly all the time and very knowledgeable he also took us to our ship in Amsterdam the Scenic Opal.

We were greeted on the ship by our Tour Director Tadej everything looked good we chose the Scenic Opal as it was one of their new ships we also paid extra for a balcony suite but in reality it was very small and for us was unusable ( a waste of money ), we seem to travel at night so for someone who likes taking photographs that wasn't any good at all. When we stopped most of the time we were docked up against another ship which meant we had to have our curtains closed nearly all the time, there was only one day and a half that we travelled during the day not what we were expecting on the cruise. Then the bad news was delivered on our third day when Tadej told us we were changing ships because of low water levels this was one big disappointment for everyone so after unpacking we had to pack again and bused to the next ship the Scenic Ruby the following morning after breakfast it was supposed to be an hour trip but after 3 hours we finally got to the next ship which was smaller and a downgrade from the Scenic Opal so we settled in unpacked thinking this was our ship to Budapest some people on board was asking the Tour Director if there would be anymore ship changes but he would not give a straight answer Scenic must have known before we even left Australia that there were water level issues but we were not told anything, this was very frustrating, so along we went for another 3 days low and behold another ship change at that point we could have went home but persevered, the next ship was the Scenic Crystal not much better than the Scenic Ruby so after 3 ships we were on our way to Budapest. We lost a fare bit of time in bus travel, itineraries were tried to be kept but this meant more time on buses which lead to late lunches and dinners.

Crews on the three ships were very much under pressure with all the ship changes and that reflected in there service.

Breakfast and lunch was a buffet style very repetitive food and not really five star quality, dinner was suppose to be a la carte even that was questionable.

On the other positive note Prague was excellent our Tour Guide Petr was by far our best made our stay in Prague memorable he done a great job.

In the end Scenic"s customer service made out we were only inconvenienced for 3 day in our eye's that was total rubbish!!!!!!!

I can go on and on but would we recommend Scenic River Cruises definitely not and we will not do another Scenic tour.
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Cabin Review

Cabin 218
Very small paying extra for a balcony suite save your money.

Port & Shore Excursion Reviews