Zhao Shang Yi Dun (Viking Sun) Review

Beautiful ship with many issues

Review for Europe Cruise on Zhao Shang Yi Dun (Viking Sun)
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Commentatormichael
10+ Cruises • Age 80s

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Sail Date: Aug 2018

This is a brand new ship, beautifully decorated, the right size, but many design and management issues. A ship of this size, carrying over 900 guests, normally has 3 sets of elevators. Here there are 2 so that congestion, especially after reboarding or after a show, is the norm. In some instances, such as on deck 2, there is no flow through in the corridors. On one side you come to a dead end, having to cross to the other side in order to continue to the stern area. The main restaurant is very crowded with people sitting cheek by jowl and with very little space between tables to allow waiters adequate passage. In the junior suite category, unlike on ships of the same claimed standard, there is no walk in wardrobe and so on long cruises of 14 days or more, the storage space is wholly inadequate. Whilst the food is adequate and plentiful, none of the restaurants serves outstanding or memorable meals. The greatest issue of all is a management one. There are long lines of people waiting to be alocated a table in the main restaurant, especially between 7.00 and 7.45 pm. Insistance on taking one's suite number for each couple before being offered a table holds up the lines even more. We gave up almost every night and went upstairs to the World Cafe. In the World Cafe, there is no one to show you to a table and it is therefore not uncommon to find that a couple occupy a table for 6 or 4 so that a group of 4 or 6 have nowhere to sit. The number of staff in restaurants is wholly inadequate. When returning to the ship from tours, again there are long lines of people waiting to reboard the ship. No such issues seem to arise on many ships which carry 3 or 4 times the number of guests. Afternoon tea is offered in the Wintergarden where the seats and tables are completely unsuitable for such events, with deep armchairs and distant coffee tables.

Cabin Review

Cabin junior suite
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