We last sailed on Independence in July 2016, which we enjoyed thoroughly, hence the repeat visit. During the refurb in April 2018 RCCL added extra cabins to the ship, what a mistake! The ship is now cramped, the Windjammer is constantly overcrowded and you struggle to find a table at meal times. The gluten free section had reduced by half since our prior cruise. The standard of the dining room food has also deteriorated. Security guards have been employed to deal with the feral teens running (literally) around the ship. Public spaces are smaller, there are insufficient sun beds to meet demand, I waited 3 hours one day to get a subbed in the sun. The staff were amazing but the ship and facilities were overcrowded and wait times were like those you’d expect high season at Disney .. this is no longer a luxury holiday, more like a cheap all inclusive Spanish 2* resort! The entertainment was dated, the shows unchanged in 3 years (although still very good), the comedians came out of the 70’s with jokes unsuitable for the 21st century and for family audiences. The musical acts were poor. The only saving grace was the ports of call, which were fantastic. The tours via the ship were over priced and we didn’t do any organised tours. We did DIY tours with a bit of google help and were very successful, our spend for 2 adults and 2 young teens for a 2 week cruise was less than £800, not one penny of which was spent on the ship. We won’t be repeating with RCCL!