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This was my very first cruise experience. And While I thoroughly enjoyed the quality of the food, the service, the amenities, the decor, I had a difficult time understanding why the entertainment was so lacking. Starting with the complimentary tours-some of the guides were quite lackluster and not attentive to the group in terms of their need to maybe slow down or knowing whether or not everyone is keeping up. I don’t know that I was aware of any resource (besides Guest Services or booking an excursion) that I could utilize to locate points of interest at each of the ports. When I did approach guest services regarding things to do in a given port, all the person did was Google it. They didn’t seem to have any information readily available to relay. To me, it’s important to talk to people who have been to these ports, who have had experiences there, who have genuine recommendations for where to go. My favorite part was the bartenders and most of the wait staff at the bars. We found ourselves at the bar quite a lot because there wasn’t much else available in the evening that we enjoyed. The singers were doing their jobs but were rather cheesy. We found ourselves some nights just making the best of it. Having to shrug it off, laugh about it, then just try to enjoy it. I appreciated greatly the efforts to keep things and people clean and sanitized. Embarkation and disembarkation were always smooth and never any lines like I’d heard happens with other cruise lines. There were a few people who really stood out for us in terms of service. Zoran, Boban, Nicola, Martin, Vadim, Stefanjia. They were always smiling and happy to see us. Remembering our names, room numbers, what we liked to drink but they went over and above and we felt like we were their friends and they were welcoming us into their home. These people were more memorable to us than the ports we visited.

Better than I expected for my first cruise

Viking Orion Cruise Review by Ladydahdah

2 people found this helpful
Trip Details
This was my very first cruise experience. And While I thoroughly enjoyed the quality of the food, the service, the amenities, the decor, I had a difficult time understanding why the entertainment was so lacking. Starting with the complimentary tours-some of the guides were quite lackluster and not attentive to the group in terms of their need to maybe slow down or knowing whether or not everyone is keeping up. I don’t know that I was aware of any resource (besides Guest Services or booking an excursion) that I could utilize to locate points of interest at each of the ports. When I did approach guest services regarding things to do in a given port, all the person did was Google it. They didn’t seem to have any information readily available to relay. To me, it’s important to talk to people who have been to these ports, who have had experiences there, who have genuine recommendations for where to go. My favorite part was the bartenders and most of the wait staff at the bars. We found ourselves at the bar quite a lot because there wasn’t much else available in the evening that we enjoyed. The singers were doing their jobs but were rather cheesy. We found ourselves some nights just making the best of it. Having to shrug it off, laugh about it, then just try to enjoy it. I appreciated greatly the efforts to keep things and people clean and sanitized. Embarkation and disembarkation were always smooth and never any lines like I’d heard happens with other cruise lines. There were a few people who really stood out for us in terms of service. Zoran, Boban, Nicola, Martin, Vadim, Stefanjia. They were always smiling and happy to see us. Remembering our names, room numbers, what we liked to drink but they went over and above and we felt like we were their friends and they were welcoming us into their home. These people were more memorable to us than the ports we visited.
Ladydahdah’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
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Cabin Review

Cabin 7006
The cabin was amazing! The size, the decor, the amenities. My only disappointment was that the sofa did not convert to a bed. Most junior suites in any hotel have that.

Port & Shore Excursion Reviews