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Celebrity Infinity Review

4.0 / 5.0
Editor Rating
1566 reviews
20 Awards

Never again

Review for Celebrity Infinity to Alaska
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lmsm
10+ Cruises • Age 50s

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Additional details

Sail Date: Aug 2018
Cabin: Concierge Class 2
cupboard in the bathroom rotting

Dirty and smelly cabin, ship (infinity) well past its use by date, do not go on it.

They are really not bothered when you complain.We have cruised 16 times with various other companies and this is the first time that we have had cause to complain. Celebrity complaints department have still not replied to us.This was a very expensive trip of a life time, cruise Alaska then the Rocky Mountaineer, while Alaska was great coming back to a tired old ship with a shocking concierge level stateroom spoiled the whole trip.The food was mostly bland, in the maim dining room it was ok but never more than that. As with all the cruises we have been on, the crew were very good, it must be hard for them working on a ship that is so bad. This was the last season for Infinity in Alaska, perhaps we should have waited.

Embarkation was terrible due to US Customs.

Cabin Review

Concierge Class 2

Cabin C2

Dirty Smelly

Port Reviews

Vancouver

we liked Vancouver

Juneau

We had to row. well some of us did. across a lake to has near has was allowed to the glacier,then to a waterfall and back

Ketchikan

It was only small did not look like very much,but they put on a really good show

5 Helpful Votes
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