• Cheers to 25 years: Celebrate with Us!
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Viking Embla Review

4.0 / 5.0
Editor Rating
141 reviews

Grand European Tour on Viking Embla and Viking Lif

Review for Viking Embla to Europe River
User Avatar
GGH1958
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Aug 2018
Cabin: Veranda Superior

We just come back from a cruise from Budapest to Amsterdam with Viking and after reading all the opinions of other travellers we decided to have our input too. We travel with them exactly when the low water in Europe affected everybody cruises and I think is fair to identify two different aspects of the issue. On one hand a big disappointment: you except Viking to be honest and transparent with their customers and inform them in advance about this type of issue which will bring ship changes, long bus rides, in general a discomfort for passengers. The only e-mail we got 8 days before the cruise was regarding the change of the ship: Viking Embla instead of Viking Lif. We contacted Viking office and we were told that will be no problems, that “everything is like was mentioned in the itinerary” and the “water is not a problem anymore”. Is it right Viking to lie to your customers just to avoid cancellations and compensations?

On the other hand when we were on the boat and we started to experience problems with the water everything was perfectly organised smooth and with no stress and we reach Amsterdam after a 2 amazing weeks. In this case, when everything on the boat is so well planned and organised, having a minimum impact on our journey, was it so difficult to find the same level or respect and transparency when we call the Viking office?

We travelled on 2 boats: Embla and Lif which supposed to be identical, but the reality was a little bit different. We liked Lif more being a newer ship, more comfortable and more spacious. But the massive difference was the service and the staff: while on Embla everybody was very professional on Lif we had the feeling that we landed on a “training vessel” with everybody trying to do their job but failing almost every time.

Cabin Review

Veranda Superior

Perfect space for two people, intimate. I loved having the balcony as I would sit out there in the morning, reading and or just viewing the scenery. I also practiced yoga daily either in my room next to the balcony or used both spaces.

The bathroom size was also large - enough room for a shower,toilet and our items we used could be stored in the there.

As far as our luggage, plenty of space under the bed, we used the dresser drawers and closet which helped us plan out our wardrobe for each day.

6 Helpful Votes

Find a Viking Embla Cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

We have updated the Cruise Critic Privacy and Cookie Statement effective on October 1, 2020. Please click here for more information.