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Majestic Princess Review

4.5 / 5.0
Editor Rating
633 reviews
1 Award

So disappointed

Review for Majestic Princess to Trans-Ocean
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dartmum
10+ Cruises • Age 60s

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Additional details

Sail Date: Aug 2018
Cabin: Deluxe Balcony

My elderly mother and I chose this cruise for the interesting south east Asia itinerary, and the chance to get on the newest and largest ship in the Princess fleet. It was so disappointing. We've cruised a lot, including several trips with Princess, but this experience REALLY put us off booking with them again.

Embarkation in Shanghai was appalling. I know Princess tried to blame the Chinese, but the company should surely have realised that getting over 3600 passengers through immigration would require them to take additional action. As it was, we were left queuing for nearly 3 hours, treated like cattle, without a Princess representative in sight.

The cabin (D145) was supposedly premium deluxe (D4), but apart from having a really good sized balcony - which we mostly couldn't use because of inclement weather and standing water - there was nothing special about the room.

Cabin Review

Deluxe Balcony

Cabin DA

Very ordinary cabin with a big balcony (not what we had asked for).

There was a connecting door through which we could hear every word from the adjoining cabin.

The bathroom smelled awful - sort of stale and mouldy. Despite reporting it twice, nothing was done.

Wonderful beds and excellent sleep quality.

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