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This is my first cruise with NCL (I had 15+ cruises with other ocean/river cruise) and my first time in an inside cabin (because of the very high price NCL Bliss charged for this 8 days Alaska Cruise –USD1600.00/Per person + USD14.50 service fee per person per day). Other than this ship is new (Maiden sailing in May-2018) and big (4500 passenger), everything else is so so to bad……… Service: rude and unprofessional staffs, Security check point on the embarkation: I had a quarter bottle of water left in my hand carry and was told this is not allowed, I took out the water bottle and drank the water, the security guard reach out and grab the empty bottle from my hand and throw it into a bin and said that even the empty bottle is not allowed. Safety drill: an Asian lady standing next to me before the drill start has an incoming call on her phone and she answered, one of the staff saw it and shouted at her to put her phone down. Dining room: waited more than 10 minutes more than a couple of times to get water upon arrival, overall slow service, Garden Café: not enough staff to clean the tables, sit with dirty dishes for a long time. Dining: No set seating. Food in the dining room is average only, not good, not bad. Wait staffs are ok after they acknowledge you’re here. Waiting staff not knowing what is Dijon Mustard when serving Lamb and said the yellow mustard for Hot Dogs is good for Lamb!! No Lobster night, can not even buy lobster or King Crab at the specialty restaurant, the waiter said : we have lobster bisque ??? Food in the Garden Café is boring, Prime rib served with no Au Jus, after asking for it and waited 15 minutes, they gave me a cup of gravy. Running out of Congee (Chinese Rice Soup) at 9:00 am. Seafood night at Garden Café served small shrimps, mussels,tilapia, cod and Atlantic pink salmon, no large prawns, no lobster, no halibut, no clams, no trout, no sushi and no Alaska Salmon (This is an Alaska Cruise!). what kind seafood dinner is this? Dessert: Cheesecake (Any variety) only available some day and not everyday, watermelon and banana only available by request toward the last few day of cruise. Entertainment: Beatles tribute very good, Jersey Boy OK, Havana not entertaining, had to make reservation to watch the show because of too many passenger for too little space. Wifi: wifi quite good but very expensive at USD243.00 for 8 days. We missed the highlight of this cruise, the captain decided not to do the cruise-by of the glacier due to poor visibility, VERY VERY Disappointed.

Not worth a quarter of the money paid

Norwegian Bliss Cruise Review by hiuncleken

6 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Alaska
This is my first cruise with NCL (I had 15+ cruises with other ocean/river cruise) and my first time in an inside cabin (because of the very high price NCL Bliss charged for this 8 days Alaska Cruise –USD1600.00/Per person + USD14.50 service fee per person per day). Other than this ship is new (Maiden sailing in May-2018) and big (4500 passenger), everything else is so so to bad………

Service: rude and unprofessional staffs,

Security check point on the embarkation: I had a quarter bottle of water left in my hand carry and was told this is not allowed, I took out the water bottle and drank the water, the security guard reach out and grab the empty bottle from my hand and throw it into a bin and said that even the empty bottle is not allowed.

Safety drill: an Asian lady standing next to me before the drill start has an incoming call on her phone and she answered, one of the staff saw it and shouted at her to put her phone down.

Dining room: waited more than 10 minutes more than a couple of times to get water upon arrival, overall slow service,

Garden Café: not enough staff to clean the tables, sit with dirty dishes for a long time.

Dining: No set seating. Food in the dining room is average only, not good, not bad. Wait staffs are ok after they acknowledge you’re here. Waiting staff not knowing what is Dijon Mustard when serving Lamb and said the yellow mustard for Hot Dogs is good for Lamb!! No Lobster night, can not even buy lobster or King Crab at the specialty restaurant, the waiter said : we have lobster bisque ??? Food in the Garden Café is boring, Prime rib served with no Au Jus, after asking for it and waited 15 minutes, they gave me a cup of gravy. Running out of Congee (Chinese Rice Soup) at 9:00 am. Seafood night at Garden Café served small shrimps, mussels,tilapia, cod and Atlantic pink salmon, no large prawns, no lobster, no halibut, no clams, no trout, no sushi and no Alaska Salmon (This is an Alaska Cruise!). what kind seafood dinner is this? Dessert: Cheesecake (Any variety) only available some day and not everyday, watermelon and banana only available by request toward the last few day of cruise.

Entertainment: Beatles tribute very good, Jersey Boy OK, Havana not entertaining, had to make reservation to watch the show because of too many passenger for too little space.

Wifi: wifi quite good but very expensive at USD243.00 for 8 days.

We missed the highlight of this cruise, the captain decided not to do the cruise-by of the glacier due to poor visibility, VERY VERY Disappointed.
hiuncleken’s Full Rating Summary
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