Norwegian Escape Review

Cruise Good - Customer Service Bad

Review for Bermuda Cruise on Norwegian Escape
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Karenhudgeons
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2018
Cabin: Balcony Stateroom
Traveled with children

Have favored RCL but wanted a change. NCL food was better, service onboard very good except with employees that didn't share in the tip pool including guest services, and shop employees.

Summarizing, the ship is a floating Las Vegas--extremely crowded, glitzy, need more room in venues for seating. But a good variety.

Main pool is terrible!! Absolutely too small with no available space to enjoy a swim. The adults only area is very good. Entertainment and restaurant options very good.

Cabin Review

Balcony Stateroom

Decor boring/muted, Functional, poor amenities, closet not easily accessible, towels low quality; cabin stewards totally over-worked but good; couldn't hear announcements; lifeboat drill a joke-- we'd all be dead. But if you are not expecting luxury, it's fine.

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