Despite the fact that we had to change ships (low water on the Rhine) everything was more than we had expected. The service was excellent, on the first ship, mainly due to an excellent tour director, Andrea. He and Patrick, the restaurant manager, provide personalized service and very friendly staff. Either we were spoiled on the first ship or the staff on the second ship did not appear to be as friendly, especially the bartender. Regardless, we had a great time and everything was more than we expected. The suite had ample space and plenty of storage. The idea of not having to unpack and pack, other than the low water situation, was very appealing to our whole group, seven of us.
The meals were varied and of high quality. If there was nothing on the menu that suited, they always had regular standby items like chicken and steak. The wine was free flowing: maybe too free flowing.
I would highly recommend Avalon Tours. And, we are planning our next trip.
The cabin was bigger than expected, very clean and with ample storage for your clothes and luggage.