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We choose this cruise to see some of Japan. Booked via travel agent so flights, pre-cruse stay and transfers included. Embarkation smooth, in fact as we carried our own bags we walked on board within 15 mins of arrival at terminal. Service on board excellent throughout staff from room stewards, dining room waiters & bar staff. Shame in my view that the changes made to ship to accommodate the Chinese guests made the on board experience disappointing. (We sailed on the inaugural Ovation cruise and so were able to appreciate all the changes made.) Dinning : the Windjammer was always jammed - announcements made in Cantonese & English asking guests to leave when they had finished eating.... we gave up ordered room service breakfast on port days, and just got specialty coffee from Windjammer. The four main dinning rooms all had the same frankly bizarre menus, featuring that British classic “green apple soup”. We ignoring our assigned dining reservation because when we arrived at 8.30 it was chaos, so we went at 9.00 usually with friends and sat together. Entertainment: the 270 shows were spectacular but seating assignments were ignored by some guests— I observed the staff trying their best to restore order. We didn’t go to the other show venues, as mainly had karaoke and marjon competitions. Ports & Shore excursions: We booked RCI excursions in each port to try and see as much as possible ..... not sure the were all good value, but very interesting. Other changes to the ship: looked like every available space on deck 5 had been filled with retail, and tabletop sales of tacky watches, bags and face packs! The casino space doubled in size, and number of bars reduced.

Disappointing changes to ship & restaurants!

Ovation of the Seas Cruise Review by RhondaS

4 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Asia
  • Cabin Type: Ocean View Balcony
We choose this cruise to see some of Japan. Booked via travel agent so flights, pre-cruse stay and transfers included. Embarkation smooth, in fact as we carried our own bags we walked on board within 15 mins of arrival at terminal. Service on board excellent throughout staff from room stewards, dining room waiters & bar staff. Shame in my view that the changes made to ship to accommodate the Chinese guests made the on board experience disappointing. (We sailed on the inaugural Ovation cruise and so were able to appreciate all the changes made.)

Dinning : the Windjammer was always jammed - announcements made in Cantonese & English asking guests to leave when they had finished eating.... we gave up ordered room service breakfast on port days, and just got specialty coffee from Windjammer. The four main dinning rooms all had the same frankly bizarre menus, featuring that British classic “green apple soup”. We ignoring our assigned dining reservation because when we arrived at 8.30 it was chaos, so we went at 9.00 usually with friends and sat together.

Entertainment: the 270 shows were spectacular but seating assignments were ignored by some guests— I observed the staff trying their best to restore order. We didn’t go to the other show venues, as mainly had karaoke and marjon competitions.

Ports & Shore excursions: We booked RCI excursions in each port to try and see as much as possible ..... not sure the were all good value, but very interesting.

Other changes to the ship: looked like every available space on deck 5 had been filled with retail, and tabletop sales of tacky watches, bags and face packs! The casino space doubled in size, and number of bars reduced.
RhondaS’s Full Rating Summary
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Cabin Review

Ocean View Balcony
Cabin 3D 13170
Excellent cabin plenty of space for 2
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews