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I’ve always wanted to try a cruise so picked this one as I’ve always wanted to go to the Shetland Islands and it was short so gave us a chance to experience cruising. Arrived on the boat to our very expensive upgraded cabin. Very disappointed. Only soap in a bottle supplied in the bathroom - just like a 3 star hotel. Very small towels. Thick rust round the taps and some black mould round bath. On the plus side, the beds were comfortable and we heard no noise at night. Food was excellent and nothing to complain about there. We didn’t go with the drinks package but the price of drinks was very reasonable and again nothing to complain about there either. Entertainment was aimed at an older generation, dance classes, tea dances and bingo etc. and nothing that I would participate in. In fact I question the amount of disabled people on board if there was an emergency. It would be interesting to see how quickly you were able to get to the lifeboats. There was nothing in terms of entertainment for children and yet there were quite a few on board. We participated in one very expensive shore excursion (£52 each) which was described as a walk through a forest to waterfalls and the description urged walking shoes and suitable clothing. In fact the walk was no more that 30 minutes in total and we spent a lot of that waiting for unfit people to catch up. I suppose the footwear of the guide gave it away really - fashion boots. We then visited a small town which was interesting but all of it could be seen in an hour or less. In Kirkwall we hired bikes for £20 and had a great day. In Lerwick we hired a car for £32 and saw all the area below Lerwick, which was fascinating. The day we were at sea all day was awful and we were bored stiff. We used the gym, which needs updating, for a couple of hours and then read for most of the day. The restaurant boasted a sea food lunch and certainly the display was wonderful but because the ship was busy there were queues for tables and we were shown to a table for 6. I really don’t want to eat with strangers, despite them being very pleasant. Overall I feel that this was very expensive for what you got, especially accommodation. Hopefully I have been fair in this review and maybe when I’m 80 and disabled I might choose to go on another one!

First and last cruise

Balmoral Cruise Review by Barbara Mills

4 people found this helpful
Trip Details
I’ve always wanted to try a cruise so picked this one as I’ve always wanted to go to the Shetland Islands and it was short so gave us a chance to experience cruising.

Arrived on the boat to our very expensive upgraded cabin. Very disappointed. Only soap in a bottle supplied in the bathroom - just like a 3 star hotel. Very small towels. Thick rust round the taps and some black mould round bath. On the plus side, the beds were comfortable and we heard no noise at night.

Food was excellent and nothing to complain about there. We didn’t go with the drinks package but the price of drinks was very reasonable and again nothing to complain about there either.

Entertainment was aimed at an older generation, dance classes, tea dances and bingo etc. and nothing that I would participate in. In fact I question the amount of disabled people on board if there was an emergency. It would be interesting to see how quickly you were able to get to the lifeboats. There was nothing in terms of entertainment for children and yet there were quite a few on board.

We participated in one very expensive shore excursion (£52 each) which was described as a walk through a forest to waterfalls and the description urged walking shoes and suitable clothing. In fact the walk was no more that 30 minutes in total and we spent a lot of that waiting for unfit people to catch up. I suppose the footwear of the guide gave it away really - fashion boots. We then visited a small town which was interesting but all of it could be seen in an hour or less.

In Kirkwall we hired bikes for £20 and had a great day. In Lerwick we hired a car for £32 and saw all the area below Lerwick, which was fascinating.

The day we were at sea all day was awful and we were bored stiff. We used the gym, which needs updating, for a couple of hours and then read for most of the day. The restaurant boasted a sea food lunch and certainly the display was wonderful but because the ship was busy there were queues for tables and we were shown to a table for 6. I really don’t want to eat with strangers, despite them being very pleasant.

Overall I feel that this was very expensive for what you got, especially accommodation. Hopefully I have been fair in this review and maybe when I’m 80 and disabled I might choose to go on another one!
Barbara Mills’s Full Rating Summary
Enrichment Activities
Value For Money
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Entertainment
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Cabin Review

Superior Outside
Cabin A 5085
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