Norwegian Jade Review

4.0 / 5.0
2,048 reviews

NCL Jade- NCL just keeps getting better

Review for the Western Mediterranean Cruise on Norwegian Jade
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Pinkbikini
First Time Cruiser • Age 40s

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Additional details

Sail Date: Jan 2010
Cabin: Inside

Our experience was that, as usual, service on NCL continues to be excellent. We love our waiters, hostesses, and staff there so much. They always make us feel welcome and are generous with their time and energy. We found the entertainment to be great and enjoyed the exotic ports. We went to several art auctions (they ran really long though- nearly 3 hours each) and jewelry discussions on board were actually very informative and always with raffle prizes. We felt there was more to do than ever on this cruise and we loved that! However, our experience on the Jade this time was negatively affected by constant sanitization issues and cold weather on deck (why didn't they put a ship in Europe with an INDOOR POOL???). Overall we feel that NCL is constantly making steps in the right direction and we can see the improvements in recent years! Jade is a beautiful ship and the crew is very dedicated and experienced. Thank you for another great vacation!

Stateroom Clean but there were minor problems. For example, we never got a card saying who our stateroom attendant was and never actually met the person responsible. We usually flagged someone in the hall down in the evening when we needed a freestyle daily for the next day. Overall the room was kept clean but we frequently needed to be out for the entire day before it was attended to due to the hygiene and sanitization campaigns on board. Normally it's done up while we're out to breakfast or anytime we're out of the room for an hour or two. On this cruise it was usually never cleaned until mid day and we went to bed on more than a few occasions without turn down service after being out to dinner and a show. Also, there was no movie/tv listing. Reception told me "Turn to channel 22 for listings" but there were a few problems with this. It was a 9 day cruise and you had to sit and wait while it went through 5 different movie channel listings on a daily basis (there were several languages on board so one was a german channel, one was french, one was spanish etc) and it was peppered with advertisements for NCL. So you could sit there 15 minutes waiting for a tv listing and never see the day's tv listings. Ridiculous. Please NCL, just print a list of tv stations and the movies you'll be showing for our cruise instead of the upteenth reminder to use the spa or photo services on board! It would have been nice to know what movie we were watching or when some good ones were being shown.

Fun stuff to do We watched some great movies on board (Phoebe in Wonderland, Dark Knight, and Funny People) in our stateroom. We loved the whatever rooms and went to play Wii a few times on sea days. Other people used them for karaoke! We enjoyed art auctions and jewelry seminars when they were offered and learned a lot this cruise. There were always 3-4 activities being offered at any given time on sea days including napkin folding, towel folding with a towel animal dvd, social groups, alcohol tastings (still being frequently cancelled due to lack of interest- NCL, IF YOU JUST OFFER 1 PER SEA DAY INSTEAD OF 5 IT MAY INCREASE INTEREST) and special food and cooking classes as well. One of our favorite activities was to go lay on the wave furniture together in Spinnaker lounge and watch sports on the giant flat screens or to read.

Cabin Review

Inside

Cabin IC

Standard inside stateroom not far from the elevators but far enough to be quiet in the early a.m. or late at night

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