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We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back!

NCL redeemed themselves!

Norwegian Dawn Cruise Review by Debruns

Trip Details
  • Sail Date: August 2018
  • Destination: Bermuda
  • Cabin Type: Balcony
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back!
Debruns’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Balcony
Cabin BX
A balcony is always nice! We got it through the bidding process, so feel like we got a better deal for it. (Price was very high when we originally booked).

Balcony itself was dirty. Asked cabin steward to clean it - he did.

Small space is the only complaint about the cabin.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Snorkeling
    Fantastic excursion. Took a catamaran to a cove, where we could snorkel, kyak or do paddle boarding. Very organized company, very low key, even though there were 40+ people. Would definitely do it again.
    View All 104 Snorkeling Reviews