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Wilderness Explorer Review

-- / 5.0
Editor Rating
24 reviews

Wilderness Explorer-Wouldn't do it again!

Review for Wilderness Explorer to Alaska
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rcgwh
2-5 Cruises • Age 60s

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Sail Date: Aug 2018
Cabin:

Although the reviews of Uncruise on Trip Advisor and Cruise Critic are generally positive, our trip on the Wilderness Explorer left a lot to be desired, did not mirror the comments of previous reviews and is nothing like the brochure or the information provided to us by the travel agent. We booked this at the last minute, paid way too much-it is a poor value for the price, and are sorry we went. We have been to all 7 continents and are firm from this experience that Alaska is just not worth revisiting. I have been on a small ship like this (75 clients) for 3 weeks to Antarctica and a 15 person boat in the Galapagos for 2 weeks so I know what is possible-both of those experiences were superb. Uncruise is not a good small ship option or good value for the dollar.

The Wilderness Explorer is in need of an overhaul. The rooms are small, dark and dank. The presence of sewer gas in our room and generally on our side of the ship was overwhelming. The "hotel manager", although responsive, indicated that this was an ongoing problem, could not be rectified, put a wet washcloth over the shower drain and the sink drain and gave us a bottle of Glade. Did not do the trick. Had difficult sleeping it was so overpowering. We kept the window open (it is minuscule) but it was not really much help. Spent most days (both when raining and sunny) with the door propped open but given that the source is primarily the shower and the door to the bathroom swings shut and opens out blocking the door to the room, it did not provide much relief. Over the week, many people shared their stories of sewer gas...it just shouldn't be an issue if the ships were maintained properly.

Our bed was also "broken". Did not retract into a couch, making our room even smaller. But, because they dock on a Saturday around 9am and load new passengers around 4:30pm, they were unable to attempt to repair it. I would imagine it had been broken since the beginning of the season and will continue to be broken until the ship finishes its runs for the season.

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