I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly low and was just looking forward to spending time with family and seeing the beautiful scenery. I was very pleasantly surprised with everything about the ship and its activities. The best part was, I didn't pay extra for Wi-Fi, so my teen daughter was deprived of her I-phone all week and forced to interact with us!! First of all, I cannot say enough about the ship's amazing staff! The Noordam's Filipino staff were the most pleasant, friendly, organized group of people I have ever come across. Every single person would smile and greet you. The dining and cabin service was top-notch. We loved the folded towel animals they left in your room every night! When I ordered a goat cheese omlet to the room for breakfast, someone actually called the room afterwards to check whether I enjoyed it or not. Unbelievable service. The Noordam itself is a very classic, elegant ship. Some reviewers complain about things like "worn carpet" but I didn't notice or pay attention to that - the ship was very clean and decorated with artwork and sculptures everywhere.The trivial things people gripe about amaze me. It's not like the ship can replace thousands of square feet of carpet but every so often. The cabin was very nice, we had an oceanview room on Deck 1. It was adequate for the 2 of us. It was pretty small, but I expected it to be. The shower was great and beds were comfy. I had coffee delivered to the room every morning and sometimes breakfast. In-room dining service is included with the price which was a nice surprise. Room service food was excellent (we only tried breakfast). The Lido Deck had a big buffet every day for all 3 meals, with some varying selections and certain items you could get every day. As expected, it is crowded. I have to laugh when people complain about this - you are on a ship with almost 2000 people trying to eat at the same time. I really enjoyed the ethnic lunch selections- they had Indian, Asian, etc that altered daily. The ship did a great job providing variety and appealing to diverse tastes in food. Yes, some things were bland or overcooked but that is often the case with mass quantities of food. Other items were very good. The main dining room food was presented beautifully, though the entrees often lacked flavor. Desserts were excellent, however. Dinner at the Pinnacle Grill (specialty restaurant) was fantastic. We had the lamb, salmon and a steak - all were top notch. I disagree with the reviewers complaining about the lack of entertainment - there were plenty of choices of activities. No, it's not a Carnival "Party Ship." We had no interest in that anyway. But we did see the comedian and magician evening show twice - both were very good. We went to the "America's Test Kitchen" and enjoyed the demonstration there. I went to the gym and did other things, wasn't expecting the ship to entertain me constantly. Disembarkation was as smooth as it could possibly be. Everything on this ship is extremely well organized. I highly recommend this trip. We were very lucky with the weather and it didn't rain. But it often does during late summer, so be prepared for that.

Wonderful Alaskan cruise on the Noordam

Noordam Cruise Review by Bigmutz1

8 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly low and was just looking forward to spending time with family and seeing the beautiful scenery. I was very pleasantly surprised with everything about the ship and its activities. The best part was, I didn't pay extra for Wi-Fi, so my teen daughter was deprived of her I-phone all week and forced to interact with us!!

First of all, I cannot say enough about the ship's amazing staff! The Noordam's Filipino staff were the most pleasant, friendly, organized group of people I have ever come across. Every single person would smile and greet you. The dining and cabin service was top-notch. We loved the folded towel animals they left in your room every night! When I ordered a goat cheese omlet to the room for breakfast, someone actually called the room afterwards to check whether I enjoyed it or not. Unbelievable service.

The Noordam itself is a very classic, elegant ship. Some reviewers complain about things like "worn carpet" but I didn't notice or pay attention to that - the ship was very clean and decorated with artwork and sculptures everywhere.The trivial things people gripe about amaze me. It's not like the ship can replace thousands of square feet of carpet but every so often. The cabin was very nice, we had an oceanview room on Deck 1. It was adequate for the 2 of us. It was pretty small, but I expected it to be. The shower was great and beds were comfy. I had coffee delivered to the room every morning and sometimes breakfast. In-room dining service is included with the price which was a nice surprise. Room service food was excellent (we only tried breakfast). The Lido Deck had a big buffet every day for all 3 meals, with some varying selections and certain items you could get every day. As expected, it is crowded. I have to laugh when people complain about this - you are on a ship with almost 2000 people trying to eat at the same time. I really enjoyed the ethnic lunch selections- they had Indian, Asian, etc that altered daily. The ship did a great job providing variety and appealing to diverse tastes in food. Yes, some things were bland or overcooked but that is often the case with mass quantities of food. Other items were very good. The main dining room food was presented beautifully, though the entrees often lacked flavor. Desserts were excellent, however. Dinner at the Pinnacle Grill (specialty restaurant) was fantastic. We had the lamb, salmon and a steak - all were top notch.

I disagree with the reviewers complaining about the lack of entertainment - there were plenty of choices of activities. No, it's not a Carnival "Party Ship." We had no interest in that anyway. But we did see the comedian and magician evening show twice - both were very good. We went to the "America's Test Kitchen" and enjoyed the demonstration there. I went to the gym and did other things, wasn't expecting the ship to entertain me constantly.

Disembarkation was as smooth as it could possibly be. Everything on this ship is extremely well organized. I highly recommend this trip. We were very lucky with the weather and it didn't rain. But it often does during late summer, so be prepared for that.
Bigmutz1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Large Ocean-View Stateroom
Cabin D 1041
Very comfortable, great shower and beds.
Upper Promenade Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews