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I was told it was a 5 Star cruise line. This ship is past due for updating which I understand will happen this November. However, I found the cabin staff poorly trained or beginners. The food menu was very shallow. Several meals did not have anything of interest beyond a steak or hamburger. The desert offerings were very poor. With only a few nights exception, ice cream was the only interesting offer. Staff works hard to call you by name and are very friendly. Good iterinerary and shore excursions were good except one in HELSINKI (The tour that toured via sail boat was unpleasant). Quality of entertainment was good but surprised that there were several times when there were not activities on the ship for several hours while at sea. They could have bingo, "bag toss" with crew or other activities. Surprised that they upcharge for La Dame dining. First visit experienced very slow/poor service and they offered a scond visit which went well to correct the complaint. I think the new owners have some work to do in order to compete with Seabourn or Regent.

Not a 5 Star Ship

Silver Wind Cruise Review by Old Fl Traveler

2 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Baltic Sea
  • Cabin Type: Owner's Suite 1
I was told it was a 5 Star cruise line. This ship is past due for updating which I understand will happen this November. However, I found the cabin staff poorly trained or beginners.

The food menu was very shallow. Several meals did not have anything of interest beyond a steak or hamburger. The desert offerings were very poor. With only a few nights exception, ice cream was the only interesting offer.

Staff works hard to call you by name and are very friendly. Good iterinerary and shore excursions were good except one in HELSINKI (The tour that toured via sail boat was unpleasant).

Quality of entertainment was good but surprised that there were several times when there were not activities on the ship for several hours while at sea. They could have bingo, "bag toss" with crew or other activities.

Surprised that they upcharge for La Dame dining. First visit experienced very slow/poor service and they offered a scond visit which went well to correct the complaint.

I think the new owners have some work to do in order to compete with Seabourn or Regent.
Old Fl Traveler’s Full Rating Summary
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Cabin Review

Owner's Suite 1
Cabin O1 601
Dark and drab. The cabin was not properly cleaned before boarding and poorly done during the voyage.
Deck 7 Suite Cabins

Port & Shore Excursion Reviews