We chose this cruise based on recommendations of American Express platinum travel services and reviews.
Prior to leaving we had reservations as we had read some not so great reviews on the ship and service .We contacted our Agent as well as Uniworld and were assured that all our concerns had been addressed and that Uniworld had trained the Portuguese crew and that it was not their ship but leased it out
Let’s start by being positive,the Portuguese staff were great and all spoke English and went out of their way to please you ,unfortunately as I’ve been in the hospitality industry for over 40 years doesn’t matter how great you are if there are not enough of you it’s impossible to give the level of service demanded on what is meant to be a 5 star crise
Small but very clean and well maintained