Our son and daughter in-law wanted to see Nuremberg again because my wife grew up there during the war.We wanted to see places we had never seen before in Europe. Taking this river cruise allowed us to do both. None of us had ever been on a river cruise before. We had friends that had been on many Viking cruises. We didn't consider any other cruise line. The food was great the waiters and service could not have been better. The included tours were all very good. The ship was nicer than we expected. The included tours were great. The ports were outstanding.We went on 2 optional tours that were very good.
We found out in Passau the ship could not go any farther because of low water conditions. We had to take a bus to Regensburg and Nuremberg. We missed out on 2 tours but were refunded for them. We were sent a voucher to cover the inconvenience we encored. We are not happy with having to take a second cruise within a year to get the refund. I can understand Viking is at the mercy of the weather but we should have been at least given 2 years to use the refund or better yet given cash for the inconvenience.
Response from VikingS, Community Team