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Chose this cruise for the marvelous places it was going at a reasonable price. That being said, IF we had not gotten the upgrade it would have been a very different story. We booked an outside cabin that would have been fine, but because we did a "guarantee" cabin NCL chose to move us from our first assigned cabin to a horrible location on the fourth deck. From a window to a porthole with bunks. They must have decided we would be generous with our bidding for an upgrade and we were. For an additional $1000.00 we got an aft facing mini-suite. It provided for beautiful views of everything from our balcony. Still awakened every morning at 5 am by the sliding of chairs above us as they set the tables and chairs out on the deck. If you have a choice do not book an aft on deck eleven. The "no smoking" balcony was not a rule our neighbors chose to follow and since our balcony was mostly enclosed the smoke was terrible. It only took three complaints to customer service and one actual visit to them before anything was done to correct the situation. Too many people smoking everywhere they could get away with it and there really wasn't any enforcement. The toilet stopped working for two days in a row. The first day was all day, the second only for a short time. Very little variety in entertainment, two great shows but everything else was very repetitive. The buffet was better than the dining room on most nights, although the steak that was available every night was very good. Asian restaurant was terrible. O'Sheehan's was fine but service was slow and drinks were warm. We only booked one of our tours through the ship and it was great but so were all the others booked locally that were cheaper. Blue Puffin does a great trip to Nordkapp, not to be missed. The ship only offers transportation. Yes, I would recommend this fantastic visit to the fjords of Norway but I would suggest a different cruise line.

Beautiful Trip in Spite of the Ship

Norwegian Jade Cruise Review by vkg

1 person found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Norwegian Fjords
  • Cabin Type: Aft-Facing Mini-Suite with Balcony
Chose this cruise for the marvelous places it was going at a reasonable price. That being said, IF we had not gotten the upgrade it would have been a very different story. We booked an outside cabin that would have been fine, but because we did a "guarantee" cabin NCL chose to move us from our first assigned cabin to a horrible location on the fourth deck. From a window to a porthole with bunks. They must have decided we would be generous with our bidding for an upgrade and we were. For an additional $1000.00 we got an aft facing mini-suite. It provided for beautiful views of everything from our balcony. Still awakened every morning at 5 am by the sliding of chairs above us as they set the tables and chairs out on the deck. If you have a choice do not book an aft on deck eleven.

The "no smoking" balcony was not a rule our neighbors chose to follow and since our balcony was mostly enclosed the smoke was terrible. It only took three complaints to customer service and one actual visit to them before anything was done to correct the situation. Too many people smoking everywhere they could get away with it and there really wasn't any enforcement.

The toilet stopped working for two days in a row. The first day was all day, the second only for a short time.

Very little variety in entertainment, two great shows but everything else was very repetitive.

The buffet was better than the dining room on most nights, although the steak that was available every night was very good. Asian restaurant was terrible. O'Sheehan's was fine but service was slow and drinks were warm.

We only booked one of our tours through the ship and it was great but so were all the others booked locally that were cheaper. Blue Puffin does a great trip to Nordkapp, not to be missed. The ship only offers transportation.

Yes, I would recommend this fantastic visit to the fjords of Norway but I would suggest a different cruise line.
vkg’s Full Rating Summary
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Cabin Review

Aft-Facing Mini-Suite with Balcony
Cabin M1 11656
Small for a mini-suite. Enough storage but only room for one person to move around the beds and to the bathroom. I know NCL is known for small rooms and it proved to be true.
It is directly below the aft area of the buffet, you will be awake at 5 am weather you want to be or not because that is when they start putting out the tables and chairs, repeats again at night.
Fantastic views from the balcony was it's saving grace, and our cabin stewart was great!
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews