We choose this cruise because we have long wanted to go to Greenland and knew that the boat would be smaller than many, which suits us better.
We went straight to the cruise ship having been to Dover many times. The embarkation procedure was smooth as usual and we received our luggage promptly.
Our cabins were fairly good, though we disliked the way that the porthole covers stuck out into the room as we liked to have the portholes uncovered on evenings when we had a sea day the following day. In one cabin we were unable to adjust the temperature as the cabin had a double bed and then two fold down beds which were against the wall and stopped us from being able to adjust the temperature to suit ourselves. We got in touch with guest services who came and changed it for us but that wasn't the point - we couldn't do that each time we wanted to change it!
The staff in the Four Seasons restaurant couldn't have been more helpful. We had requested a window table but weren't given one, however we mentioned it and were changed to a window table from the next evening. The maitre d'hotel was the perfect mix of professional and friendly and so were the two waiters who served us.
The only issue we noticed with the dining was that butterfish was on the menu, this surprised us as it's notorious for causing stomach upsets and so could easily ruin somebodies cruise.
We generally didn't take part in the evening entertainment but the British evening was good, very professional. One of the entertainers in particular had an amazing singing voice, he could have been in the West End as he was that good. We enjoyed the talks from the Scottish gentleman who spoke about Iceland, Greenland and (of course) Scotland and were pleased to note that his talks about Iceland and Scotland didn't focus heavily on shopping (obviously they couldn't for Greenland!) but on providing some great local information.
Fred Olsen had also arranged for an expert from the University of Cambridge to talk about the geology and culture of the areas that we were visiting, her talks were second to none. Both her and the Scottish gentleman were on deck and would chat to passengers and give out more information at will. When were travelling through the amazing Prins Christian Sund they both spent time on deck and on the bridge giving out some interesting information which enhanced the holiday.
Our only disappointment was that Fred Olsen did not arrange an excursion to the ice cap in Greenland. We noticed that there was one from the port we called at but it got back only just before the ship departed and so it wasn't worth the risk of using a third party company as Greenland isn't the easiest of places to arrange a sudden flight from to meet the ship at the next port after all.
There were plenty of activities for teenagers and all of the teenagers were pleasant and extremely well behaved as you'd expect on a trip to Greenland. There were four younger children, two were very pleasant whenever we saw them but two were a nuisance, mainly because they were unsupervised by their parents even when in the swimming pool when the younger one was unable to swim. This was the fault of the parents and not the children of course.
Embarkation was poor, we sat on the coach for over an hour because the cruise company took all that time to help two guests who needed extra assistance and also managed to misplace their luggage.
excellent tour with informative guideView All 122 Golden Circle Reviews