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Viking Astrild Review

4.5 / 5.0
125 reviews

Cruise replaced by bus tour

Review for Europe River Cruise on Viking Astrild
10+ Cruises • Age 20s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2018
Cabin: Standard Outside Stateroom

It was our second river cruise with Viking, we were happy with our previous cruise in France. This time was a big disappointment. As previous review stated the problem was low water level on Elbe. We understand that the water levels in Elbe are out of Viking control, but we are greatly disappointed in the way Viking handled the situation:

- The company totally lacked honesty and transparency. Low water warning was removed from the website, making us believe that conditions are adequate for our sailing. Even upon arrival our cruise director Liz in all the long talks never honestly said that we were not going to sail.

- The company failed to give us an option to cancel the trip with the full refund, while knowing full well that the cruising part cannot be implemented. Very deceiving of Viking.

Response from VikingS, Community Team

It is pleasing to learn, sk99, that you found our culinary offerings, onboard staff and accommodations to be lovely. Nonetheless, we recognize that you are one of the many affected by the...

Cabin Review

Standard Outside Stateroom

Cabin E

We booked one of the last cabins which was standard outside room. Room was comfortable, with big window that did not open. As we did not sail, I was very happy that we did not waste more money on this 'no-criuse'.

3 Helpful Votes
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