This is our second time on this ship in 10+ years. The lack of smiles on the crew’s faces was evident throughout the ship. During our cruise, several crew members opeened up to us about their unhappiness: having to work longer hours, “they took away a lot” and lack of appreciation from the company AND GUEST.
We been on ten cruises with Carnival. It has been four years since our last cruise. We noticed cut backs such as the room service menu only being free from 6AM to 10PM and the free selections being cut way back. Room service pizza is now $5, French fries $2. Bagel, lox and cream cheese is no longer available from room service in the morning.
The gym equipment was new and in perfect working order. Many of the gym locker keys didn’t work. Most notable, the gym was empty ever time I went (late afternoon).