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Scenic Jasper Review

4.5 / 5.0
Editor Rating
143 reviews

Low water excellence

Review for Scenic Jasper to Europe
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BCruise#s
First Time Cruiser • Age 60s

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Additional details

Sail Date: Aug 2018
Cabin:

Despite low water, itinerary changes and one ship change to Jade on the last night, Scenic handled it all seamlessly (at least to the passengers). We had to leave Budapest one day early due to low water, which caused us to miss one excursion. We could have gone, however would have required a 5-6 hour bus ride. The tour guides, particularly for the Art Gallery tour in Vienna and the Nuremberg tour were outstanding. The guide for the medieval town in Czech Republic (Dieter) was disappointing and we left the tour for our own walk around after about 10 mins. We had an outstanding tour director (Richard) along with incredible service staff on the Jasper (special kudos to Marko and Sonja). Would definitely travel with them again. Entertainment on board and the special concert in Vienna was simply outstanding!

Only counterpoints, 1) the staff on the Jade, which we had for only one night, appeared overly tired and service was a step down from the Jasper. and 2) we were unable to complete the departure survey as we were unable to access on-line, and there was no way to access after the fact?

Response from FionaB, The Scenic Team

Dear BCruise#s, We are pleased to hear despite the low water, you enjoyed your European river cruise and found that we handled the situation seamlessly. We are delighted to know that you...

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