1. Home
  2. Cruise Reviews
  3. Ruby Princess
First of all, take an Alaskan cruise. The inside passage through Glacier Bay NP was phenomenal, and we loved everything about our time in Alaska. But consider a different cruise line. We sailed with Royal Caribbean in the past, and in comparison, Princess is really missing the mark... The positives: 1. Excellent staff: all of the staff were extremely attentive and hard working. We were amazed at their efficiency and ability to keep things running so smoothly all of the time. We loved getting to know the staff in the dining rooms and bars. Great group of people. We both noticed, however, that many of the staff members seemed exhausted, stressed, and overworked at times. 2. The outdoor decks and pools: We loved the spacious outdoor decks, many pools and hot tubs, and amble seating on decks. It felt like there was more outdoor space on this cruise than our last. 3. Balcony: We booked an aft facing corner balcony. The room felt very spacious, and the balcony was huge. What a view! The room was very clean upon arrival, though the furnishings and carpet are somewhat dated. Our stateroom attendant was excellent, and really went the extra mile in everything. 4. Ports of call: We visited Juneau, Skagway, Ketchikan, and Victoria. Each of these places were amazing. 5. Embarkation/ Disembarkation: Never had a smoother, easier embarkation and disembarkation than this. Princess did a great job here. We were able to drop off our luggage at the pier at 11am the day we were scheduled to sail. Our boarding time wasn't until 1:30, which left us with plenty of time to walk and explore Seattle. By the time we got on the ship at 1:30, we were able to walk right on, and our luggage was already in the room. Very impressed. Cons: 1. The food: We aren't foodies, nor are we picky eaters. This food, however, was pretty bad. This was our biggest complaint, and the reason we would choose another cruise line. The buffet served the same things over and over, and oftentimes you would see yesterdays lunch or dinner show up in the next mornings scrambled eggs (mushroom scrambled eggs one day, salmon scrambled eggs the next, etc). The problem was, the dishes weren't even very good the first time, and we were pretty sick of the food after the 5th time eating the same dish. We thought the dining room would be an improvement, and while it offered a different menu, the quality was no better. There's lots of choices, but as I said, you'll see those same choices every single day. There's always a salad bar, a few veggie choices, a couple meat choices, and a couple indian dishes (which all tasted very similar but were actually quite good). Steer clear from the desserts though- not even remotely worth it. 2. General maintenance: The ship is only ten years old, but its starting to show its age. In high traffic areas, such as in front of the elevators, the carpet is literally threadbare. The carpet in many of the hallways and in the staterooms looks dingy. Many of the hot tubs were closed throughout the week, though the remaining open tubs were packed with guests. The fitness center equipment is old but adequate, and some pieces were out of order.

Alaska Cruise- Inside Passage

Ruby Princess Cruise Review by Chde5928

2 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Alaska
  • Cabin Type: Balcony
First of all, take an Alaskan cruise. The inside passage through Glacier Bay NP was phenomenal, and we loved everything about our time in Alaska. But consider a different cruise line. We sailed with Royal Caribbean in the past, and in comparison, Princess is really missing the mark...

The positives:

1. Excellent staff: all of the staff were extremely attentive and hard working. We were amazed at their efficiency and ability to keep things running so smoothly all of the time. We loved getting to know the staff in the dining rooms and bars. Great group of people. We both noticed, however, that many of the staff members seemed exhausted, stressed, and overworked at times.

2. The outdoor decks and pools: We loved the spacious outdoor decks, many pools and hot tubs, and amble seating on decks. It felt like there was more outdoor space on this cruise than our last.

3. Balcony: We booked an aft facing corner balcony. The room felt very spacious, and the balcony was huge. What a view! The room was very clean upon arrival, though the furnishings and carpet are somewhat dated. Our stateroom attendant was excellent, and really went the extra mile in everything.

4. Ports of call: We visited Juneau, Skagway, Ketchikan, and Victoria. Each of these places were amazing.

5. Embarkation/ Disembarkation: Never had a smoother, easier embarkation and disembarkation than this. Princess did a great job here. We were able to drop off our luggage at the pier at 11am the day we were scheduled to sail. Our boarding time wasn't until 1:30, which left us with plenty of time to walk and explore Seattle. By the time we got on the ship at 1:30, we were able to walk right on, and our luggage was already in the room. Very impressed.

Cons:

1. The food: We aren't foodies, nor are we picky eaters. This food, however, was pretty bad. This was our biggest complaint, and the reason we would choose another cruise line. The buffet served the same things over and over, and oftentimes you would see yesterdays lunch or dinner show up in the next mornings scrambled eggs (mushroom scrambled eggs one day, salmon scrambled eggs the next, etc). The problem was, the dishes weren't even very good the first time, and we were pretty sick of the food after the 5th time eating the same dish. We thought the dining room would be an improvement, and while it offered a different menu, the quality was no better. There's lots of choices, but as I said, you'll see those same choices every single day. There's always a salad bar, a few veggie choices, a couple meat choices, and a couple indian dishes (which all tasted very similar but were actually quite good). Steer clear from the desserts though- not even remotely worth it.

2. General maintenance: The ship is only ten years old, but its starting to show its age. In high traffic areas, such as in front of the elevators, the carpet is literally threadbare. The carpet in many of the hallways and in the staterooms looks dingy. Many of the hot tubs were closed throughout the week, though the remaining open tubs were packed with guests. The fitness center equipment is old but adequate, and some pieces were out of order.
Chde5928’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Onboard Experience
Free Price Drop Alerts
Get Ruby Princess price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Balcony
Cabin BB b748
Excellent cabin, extremely quiet, huge balcony with amazing views. Super clean upon arrival, though the carpet and furnishings are dated and showing some signs of wear. Very comfortable bed.
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Glacier Bay
    Scenic Cruising: Breathtaking. Go to deck 7 if the upper decks are too crowded.
    View All 749 Glacier Bay Cruise Port Reviews
    View Cruise Critic's Glacier Bay Cruise Port Review
  • Juneau
    The trailhead to Mnt Roberts is only a mile from the cruise dock, and its a relatively quick walk. We hiked the lower portion from the trailhead (~2 miles) to the tram station, and continued another 2.5-3 mi to the top of Mnt Roberts. The views were phenomenal. The hike is pretty steep so bring lots of water and a snack, but its worth the effort. We opted to ride the tram back down (only $10/pp to ride down, and you can actually spend that money in the cafe/ gift shop- just show the receipt for a ride down). Once back in Juneau, we caught a shuttle bus to Mendenhall Glacier, and took a short hike to Nugget Falls. Gorgeous, stunning views of both the glacier and falls. AWESOME DAY!!!!! Loved Juneau. Also grabbed some fish tacos at Deckhand Daves- really good food and enjoyed sitting outside.
    View All 13,774 Juneau Cruise Port Reviews
    View Cruise Critic's Juneau Cruise Port Review
  • Skagway
    Hiked the upper dewey lake trail. The trailhead is less than a mile from the cruise dock, and is a super easy walk. The trail passes lower dewey lake, and continues steeply for about 3 miles total. Its strenuous at times, so take some water and snacks, but its worth it. This was one of my favorite hikes that I've ever taken. When you reach upper dewey lake, the mountain opens up into a meadow, that winds back to a pristine emerald green lake nestled between snowcapped mountains, and surrounded by bright purple fireweed. The smell of the evergreens, the crispness of the cool air, the sound of the wind in the trees- its beautiful. All in all, its about six miles round trip. If you have time continue to devils punchbowl (About 2- 2.5 miles rountrip from upper dewey lake).
    Sockeye Cycles: After the hike, we walked over to Sockeye Cycles and rented two bikes for a self guided ride out to Dyea. The ride is 20 miles roundrip up some gentle rolling hills to Dyea (part of Klondike Goldrush National Park). Dyea is an old ghost town that thousands poured through on their quest for gold during the late 1890s. There's not much left except a cemetery, but the views from the point are beautiful. The ride out to Dyea is gorgeous, with views of the lakes, mountains, and Taiya River. Would highly recommend Sockeye Cycles.
    View All 13,774 Skagway Cruise Port Reviews
    View Cruise Critic's Skagway Cruise Port Review
  • Victoria
    Walked from the cruise port to and through downtown. Beautiful city, just wish we had more time.
    View All 13,774 Victoria Cruise Port Reviews
    View Cruise Critic's Victoria Cruise Port Review