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We'd never done a river cruise (lots of ocean cruises) and my spouse and I both saw this in the Viking brochure and said 'let's do it." The service was simply outstanding, from being greeted at the dock and checking in to checking out and leaving a week later. Staff was incredibly helpful and the city guides were incredibly knowledgeable. Even the weather cooperated for our trip. Coming into Budapest at night is brilliant. Seeing the city lighted up is one of the memories we will treasure. The only downside was the meals. While the presentation was ;lovely, the food just wasn't that good. No brioche deserves to be treated the way it was for the french toast - soggy and tasteless. The osso buco was tough and much too fatty. Sticking with salmon at dinner proved to be the best option. The dining room seemed to be understaffed. Getting a refill on coffee or water took a long time. The staff that was there was excellent, however. Gabor, the cruise director who presented the city information the evening before visiting a city was excellent, and he did a wonderful job handling all the other duties he had as well. The entertainment was great. Lazslo (from Hungary) did a superb job of playing the piano and singing. He was outgoing and friendly and just a delight. The ship itself is great. I enjoyed the clean lines and the attention to even the small details, right down to the dimpled knobs on the sliding door latches. The always-available coffee was very welcome too.

Almost all great.

Viking Vilhjalm Cruise Review by appel001

Trip Details
  • Sail Date: June 2018
  • Destination: Europe
  • Cabin Type: Explorer Suite
We'd never done a river cruise (lots of ocean cruises) and my spouse and I both saw this in the Viking brochure and said 'let's do it."

The service was simply outstanding, from being greeted at the dock and checking in to checking out and leaving a week later. Staff was incredibly helpful and the city guides were incredibly knowledgeable. Even the weather cooperated for our trip.

Coming into Budapest at night is brilliant. Seeing the city lighted up is one of the memories we will treasure.

The only downside was the meals. While the presentation was ;lovely, the food just wasn't that good. No brioche deserves to be treated the way it was for the french toast - soggy and tasteless. The osso buco was tough and much too fatty. Sticking with salmon at dinner proved to be the best option. The dining room seemed to be understaffed. Getting a refill on coffee or water took a long time. The staff that was there was excellent, however.

Gabor, the cruise director who presented the city information the evening before visiting a city was excellent, and he did a wonderful job handling all the other duties he had as well.

The entertainment was great. Lazslo (from Hungary) did a superb job of playing the piano and singing. He was outgoing and friendly and just a delight.

The ship itself is great. I enjoyed the clean lines and the attention to even the small details, right down to the dimpled knobs on the sliding door latches. The always-available coffee was very welcome too.
appel001’s Full Rating Summary
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Cabin Review

Explorer Suite
Cabin ES E341
One of the prettiest cabins I've seen. The furnishings were fine, the bathroom fixtures were elegant, and overall it was just lovely.
Upper Deck Balcony Cabins, Suite Cabins