Nieuw Amsterdam Review

Nieuw Amsterdam

Review for Alaska Cruise on Nieuw Amsterdam
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mell1065
10+ Cruises • Age 50s

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Additional details

Sail Date: Aug 2018
Cabin: Superior Verandah Suite
Traveled with children

my husband has been wanting to sail to Alaska for years and we have been on at least 15 cruises so I finally gave in and I'm glad I did. Alaska was amazing however I will never sail Holland American again. the service was horrible. the staff was so unhappy and they showed it, I did have e good dining room server and one server in the casino that was nice but honestly that was it. I was shocked because service makes or breaks your experience. you could tell they did not want to be there. the food was mediocre to say the least, buffet was the same things over and over, dining room options and quality below par. to top it off they try to save on entertainment and had a show one evening called the Filipino cast show, I felt so sorry for them it was a train wreck. we will return to Alaska on a cruise but not on Holland America nor will I recommend it, if this was someone's first cruise I bet they would never go on another.

Cabin Review

Superior Verandah Suite

Cabin SS

patio with gorgous views

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