We stayed in a family suite (12030) and the service we received was excellent. Have cruised before on Disney twice and this was much superior. The food was great (we have travelled in first class BA and 5* AI hotels to put this in context). The inclusive drinks were of a high standard with premium brands and the port itinerary was fab - we particularly loved santorini, Dubrovnik and Venice. The suite benefits were well worth the upgrade (particularly avoiding the need to queue for tender tickets). We travelled as a group of 8 and those not staying in suites were also accommodated with priority tendering as long as we travelled together - a nice touch! Our room was beautiful with amazing views. Disembarkation was poor due to exceptional circumstances as we had a well publicised woman overboard event on our last evening however NCL did let us stay in our cabins for an extra 4 hours and provided full lunch in the main dining room with drinks. We had chosen to stay in Venice after our cruise which negated us having to rearrange onward travel which had affected others on the cruise so will definitely do this again!