The pre-cruise land tour spent most of its time figuring out how to fill time instead of showing us the sights. The guide was less than knowledgeable. We paid a great deal, but were often told to go out and get our own meals at our expense. It became obvious that the person in charge of the tour had no interest in the excursions nor any knowledge of how good they were. This characteristic continued when we arrived on the boat. Windstar has no quality control mechanisms in place to assure that any land side excursions are reputable or even safe.
The ship was OK, but was in need of refurbishment. The engines/transmissions/propellers were not in-tune so the ship vibrated significantly. Carpeting needs replacing, doors don't align with jams, deck flooring uneven. Cabin was spacious and well-designed. It's maintenance was the problem. They just don't clean well.
Food was good though it started to get boring during the second week. Entertainment was marginal and not that good. Service consists of trying to get more money out of your pockets. Not what I expected.