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The pre-cruise land tour spent most of its time figuring out how to fill time instead of showing us the sights. The guide was less than knowledgeable. We paid a great deal, but were often told to go out and get our own meals at our expense. It became obvious that the person in charge of the tour had no interest in the excursions nor any knowledge of how good they were. This characteristic continued when we arrived on the boat. Windstar has no quality control mechanisms in place to assure that any land side excursions are reputable or even safe. The ship was OK, but was in need of refurbishment. The engines/transmissions/propellers were not in-tune so the ship vibrated significantly. Carpeting needs replacing, doors don't align with jams, deck flooring uneven. Cabin was spacious and well-designed. It's maintenance was the problem. They just don't clean well. Food was good though it started to get boring during the second week. Entertainment was marginal and not that good. Service consists of trying to get more money out of your pockets. Not what I expected. The shore excursions were not good at all. One was downright dangerous. A jet boat up a river ran aground. That has to be expected. BUT, the boat had no tow line or any line that could be used to pull it off into floatable water. The cowboys who were running the boat had no idea what to do. Worse, they did not have the GPS system linked to the VHF radio or the boats registration entered into the radio. If anyone on board would have pushed the VHF radio's Emergency Button, the Coast Guard would not get any information about the boat's type, location, or anything. Windstar really lets their guests go on such slovenly boats??? There was a Windstar Exec on board. He was totally uninterested in the quality of what the guests were receiving. Friends had told us that Windstar was great. People on board told us that Windstar was great. Windstar was absolutely despicable for the price they charged.

Alaska Cruise and Pre-Cruise Land Tour A Total Rip-Off

Star Legend Cruise Review by KahukuRedRaider

8 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Alaska
The pre-cruise land tour spent most of its time figuring out how to fill time instead of showing us the sights. The guide was less than knowledgeable. We paid a great deal, but were often told to go out and get our own meals at our expense. It became obvious that the person in charge of the tour had no interest in the excursions nor any knowledge of how good they were. This characteristic continued when we arrived on the boat. Windstar has no quality control mechanisms in place to assure that any land side excursions are reputable or even safe.

The ship was OK, but was in need of refurbishment. The engines/transmissions/propellers were not in-tune so the ship vibrated significantly. Carpeting needs replacing, doors don't align with jams, deck flooring uneven. Cabin was spacious and well-designed. It's maintenance was the problem. They just don't clean well.

Food was good though it started to get boring during the second week. Entertainment was marginal and not that good. Service consists of trying to get more money out of your pockets. Not what I expected.

The shore excursions were not good at all. One was downright dangerous. A jet boat up a river ran aground. That has to be expected. BUT, the boat had no tow line or any line that could be used to pull it off into floatable water. The cowboys who were running the boat had no idea what to do. Worse, they did not have the GPS system linked to the VHF radio or the boats registration entered into the radio. If anyone on board would have pushed the VHF radio's Emergency Button, the Coast Guard would not get any information about the boat's type, location, or anything. Windstar really lets their guests go on such slovenly boats???

There was a Windstar Exec on board. He was totally uninterested in the quality of what the guests were receiving. Friends had told us that Windstar was great. People on board told us that Windstar was great. Windstar was absolutely despicable for the price they charged.
KahukuRedRaider’s Full Rating Summary
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