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Picked this cruise as it was our three special birthdays the staff on the embarkation car parking were fantastic.We were embarked quickly and smoothly,the staff in all departments were fantastic,food was always well presented and tasty.The ship was always clean,our room was spotless.Only downside was we had to get a triple room as the single supplement was not good,it was a pull down bed with a very bad ladder which my daughter had trouble getting up so decided to put the mattress on the floor.But as i have said the service in the restaurant was first class the staff were very attentive nothing was any trouble,some times the staff on the observation deck were hit and miss if you sat away from the bar area they would come round and ask if you wanted a drink and then after being served didn’t come round for a while,the other bars kept coming round.

Good cruise

Balmoral Cruise Review by D B

6 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Baltic Sea
  • Cabin Type: Outside with Porthole
Picked this cruise as it was our three special birthdays the staff on the embarkation car parking were fantastic.We were embarked quickly and smoothly,the staff in all departments were fantastic,food was always well presented and tasty.The ship was always clean,our room was spotless.Only downside was we had to get a triple room as the single supplement was not good,it was a pull down bed with a very bad ladder which my daughter had trouble getting up so decided to put the mattress on the floor.But as i have said the service in the restaurant was first class the staff were very attentive nothing was any trouble,some times the staff on the observation deck were hit and miss if you sat away from the bar area they would come round and ask if you wanted a drink and then after being served didn’t come round for a while,the other bars kept coming round.
D B’s Full Rating Summary
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Cabin Review

Outside with Porthole
Cabin F 5004
Very clean but pull down bed awful and noise when docking was horrible
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