This was my 5th cruise, but my first on Royal Caribbean. It was definitely the worst cruise I've been on so far. The ship is just too large, too crowded, and there are lines for everything. Activities and entertainment all require reservations. I don't like having every minute of my vacation "booked." I like to do things when I am in the mood, and not worry that I have to be somewhere at a specific time. The activities onboard are for the young, and my husband and I (both in our 60s)frequently found ourselves with nothing to do. The 3 main shows were all very bazaaar. The muster still was too long, uninformative, and it was difficult to stand there for 40 minutes. The food in the dining room was a huge disappointment for me as it was truly mediocre. Other than the lobster, nothing stood out to me. The buffet served typical buffet food, but the venue was too crowded and it was difficult to find seating. After 10:00pm, was no food available to me as a lactose-intolerant person. My husband asked if a cheeseless pizza could be made for me, but he was told "no." The pre-made sandwiches were of questionable ingredients that I couldn't eat. I find it strange that a person can go hungry on a RCI cruise ship. I never had this problem before on other cruise lines. For our excursion to Horseshoe Bay, My husband and I Checked out 4 towels and returned 4 towels afterwards. The next day, we noticed a $200 charge on our bill for 8 towels at $25 each! We went to Guest Services and clerk went into her computer and said she took care of it. In our last day, when we were ready to leave for our scheduled early departure, we received a paper bill for $200 again for the towels. We were livid. Instead of departing, we had to go down to Guest Services again, wait in a long line, and have the issue addressed. I also found there to be a lack of communication ahead of time from RCI regarding our cruise. Bermuda was okay. The weather did not cooperate. There were sinkholes in the sand in the ocean at Horseshoe Bay that can pull your legs out from under you. My husband and I were both victims of this.
Clean, spacious, very comfortable, lots of storage, great bathroom. Excellent and attentive cabin steward.