I boarded the ship with a great deal of trepidation in view of the many previous negative reviews. I would advise fellow travelers to ignore the whiners and chronic complainers. One reviewer even commented that it was disappointing that it was a small ship! Any internet research would reveal that the ship carries about 2100 passengers - those wanting a bigger ship should book one!
Embarkation took all of ten minutes from the time we arrived at the dock until we were on the ship. Received a glass of champagne before heading to the stateroom. Pretty typical veranda room - the shower is a little larger than most. Yes, there were a few minor rust spots on the veranda, and there were a couple of scratches on the walls, but I would have guessed the ship were seven or eight years old rather than eighteen. A little wear and tear is expected. Room was immediately next to the elevators, but never had a problem with excess noise. Closet provided a good amount of storage so we could completely unpack.
Shower was excellent, good water pressure. The towels are just fine, despite one writer's complaint that they were thin and threadbare. I've never had better on any other ship.
Good layout, good storage. Larger shower than average. Excellent service by our steward.
The door is literally only 10-12 feet from an elevator - some people might be bothered by the noise, but it was never a problem except on embarkation day, but that settled down once we sailed.
Took the A.C.T. bus from Anchorage to Seward. OK experience - unfortunately, instead of just a bus ride, we had endless commentary from a "tour guide" on the bus. Would have preferred peace and quiet.
Rented a car to have flexibility - Avis is a 3 minute cab ride or a 15 minute hike from the ship. Drove to the salmon hatchery - fun experience for $5 fee. Drove to the Mendenall Glacier, then on to the Shrine of St. Terese. Nice drive out into the countryside.
Waste of time port - got off the ship to get an hour of free internet, bought a couple of souvenirs, then back to the ship
Got off the ship and headed to the train to go to the airport. Cheap transportation - less than $9 Canadian for two of us, but the hike is long, esp. if you have a lot of luggage. Would probably take a taxi next time.