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This is my second Carnival Cruise-Legend was our first and Pride our second. Pride is a SMALL OLDER ship.Sailed out of Baltimore -we walked in and registered and walked straight on to the ship and INTO OUR suite--OUTSTANDING-no waiting anywhere, The port had their stuff together. Leaving the ship was just as easy, walked to customs and then to our car 500 feet away. Port parking---OUTSTANDING, JUST PERFECT--CLOSE AND SECURE PARKING!!! . Room service (food) was outstanding (makes the best pizza (approx. 14 inch), wings and banana splits. Breakfast (room service) was a disappointment. No hot foods for BREAKFAST ONLY, only options are toast, bagels and muffins AND COFFEE with good condiments such as jelly's and peanut butter. Coffee is good but only warm-out of 5 am services coffee was never more than luke warm. All delivery times were good, any where from 15 minutes to 1 hour (because people come back from excursions and order in). Four times the room service call would just ring 25 or more times. I guess it was because they were busy. Outside deck was nice but rust everywhere and paint all over furniture (had to have cleaned). Glass was excessively dirty. Furniture comfortable. Back to the inside, the bed was outstanding, I have a severe back issue to failed surgery and bed was outstanding. Pillow (got 2 additional for a total of 6) were great firm yet really soft. Bed cover must be down or something close to it. Very thick but really light weight. Restaurant food was outstanding, shrimp gumbo OMG, 2 guys burgers-better tan 5 GUYS burgers (in my opinion) another OMG, with a side bar or bacon, onions, hot and sweet peppers, potato sticks, mushroom, fried onions and much more. The PROBLEMS-------------DRINK PACKAGE (soda only--$7.50 per person) ALL PEOPLE IN PARTY ---MUST----PURCHASE) IS A RIP OFF. If one person in your room wants the alcohol package-EVERYONE MUST GET IT--EVEN IF YOUR WITH FAMILY AND HAVE SOMEONE 18 OR ABOVE WITH YOU--like i would want my son or daughter to have unlimited alcohol) Its not like on a larger ship where cup came with package (was IN ROOM UPON ARRIVAL)and soda dispensers were every where. BEWARE on the PRIDE-- anyone-kids included MUST GO TO THE BAR FOR SODA--YES I SAID BAR-and they MUST scan your card for every soda. We used our's 14 times in 6 days due to the inconvenience-we ended up paying $18.00 per six pack (4) we had delivered to our room so getting a drink was more convenient. It is not available at any eatery unless you request your server to get it from the bar. I asked for a refund for the last 24 hours (had 48 hours left on cruise) and "team member refused. It does say package is day to day but it also states no refunds even including what you do not use-- I advised the 'team member", in case he could not see my card was red (means you have cruised Carnival more than once) I advise him I was a VIP member and would like a refund for the non used soda plan. Still he insisted on NO REFUNDS PERIODS!!!! SHIPS CHAT PROGRAM (so you and speak to each other anywhere on the ship via your phone) -- ($5.00 per person) Team member could not even get it to work. They did refund our $10.00 (one plus for them, I hope we didn't break their bank).Since we had so many issues on this cruise I advised him I will NEVER use CARNIVAL AGAIN. Still no refund---I hope they enjoy their $15.00 extra profit. We had several other issues. I mean I will NOT RECOMMEND OR USE THEM AGAIN!!!

Great and Outstanding Food-Lousy Customer Team Desk Service--Really Poor

Carnival Pride Cruise Review by happy140

Trip Details
This is my second Carnival Cruise-Legend was our first and Pride our second. Pride is a SMALL OLDER ship.Sailed out of Baltimore -we walked in and registered and walked straight on to the ship and INTO OUR suite--OUTSTANDING-no waiting anywhere, The port had their stuff together. Leaving the ship was just as easy, walked to customs and then to our car 500 feet away. Port parking---OUTSTANDING, JUST PERFECT--CLOSE AND SECURE PARKING!!!

. Room service (food) was outstanding (makes the best pizza (approx. 14 inch), wings and banana splits. Breakfast (room service) was a disappointment. No hot foods for BREAKFAST ONLY, only options are toast, bagels and muffins AND COFFEE with good condiments such as jelly's and peanut butter. Coffee is good but only warm-out of 5 am services coffee was never more than luke warm. All delivery times were good, any where from 15 minutes to 1 hour (because people come back from excursions and order in). Four times the room service call would just ring 25 or more times. I guess it was because they were busy. Outside deck was nice but rust everywhere and paint all over furniture (had to have cleaned). Glass was excessively dirty. Furniture comfortable. Back to the inside, the bed was outstanding, I have a severe back issue to failed surgery and bed was outstanding. Pillow (got 2 additional for a total of 6) were great firm yet really soft. Bed cover must be down or something close to it. Very thick but really light weight. Restaurant food was outstanding, shrimp gumbo OMG, 2 guys burgers-better tan 5 GUYS burgers (in my opinion) another OMG, with a side bar or bacon, onions, hot and sweet peppers, potato sticks, mushroom, fried onions and much more.

The PROBLEMS-------------DRINK PACKAGE (soda only--$7.50 per person) ALL PEOPLE IN PARTY ---MUST----PURCHASE) IS A RIP OFF. If one person in your room wants the alcohol package-EVERYONE MUST GET IT--EVEN IF YOUR WITH FAMILY AND HAVE SOMEONE 18 OR ABOVE WITH YOU--like i would want my son or daughter to have unlimited alcohol) Its not like on a larger ship where cup came with package (was IN ROOM UPON ARRIVAL)and soda dispensers were every where. BEWARE on the PRIDE-- anyone-kids included MUST GO TO THE BAR FOR SODA--YES I SAID BAR-and they MUST scan your card for every soda. We used our's 14 times in 6 days due to the inconvenience-we ended up paying $18.00 per six pack (4) we had delivered to our room so getting a drink was more convenient. It is not available at any eatery unless you request your server to get it from the bar. I asked for a refund for the last 24 hours (had 48 hours left on cruise) and "team member refused. It does say package is day to day but it also states no refunds even including what you do not use-- I advised the 'team member", in case he could not see my card was red (means you have cruised Carnival more than once) I advise him I was a VIP member and would like a refund for the non used soda plan. Still he insisted on NO REFUNDS PERIODS!!!! SHIPS CHAT PROGRAM (so you and speak to each other anywhere on the ship via your phone) -- ($5.00 per person) Team member could not even get it to work. They did refund our $10.00 (one plus for them, I hope we didn't break their bank).Since we had so many issues on this cruise I advised him I will NEVER use CARNIVAL AGAIN. Still no refund---I hope they enjoy their $15.00 extra profit. We had several other issues.

I mean I will NOT RECOMMEND OR USE THEM AGAIN!!!
happy140’s Full Rating Summary
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Cabin Review

Vista Suite
Cabin VS 6154
OUR ROOM---Only ONE electrical outlet in our SUITE, note I stated SUITE not an inside cabin or smaller room. We had to ask for a a 1 to 6 connector so we could plug in our phones (no USB ports in cabin, just on casino machines). Room service (bed makeup and room refresh) service was outstanding
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