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American West (formerly Queen of the West) Review

-- / 5.0
Editor Rating
77 reviews

Very disappointed

Review for American West (formerly Queen of the West) to North America River
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6-10 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2018
Sunrise on the Columbia river

Wanted to see the northwest and brochures for American Cruise lines was inviting. The queen of the West American Cruise Line trip was very disappointing. The ship was old, food mediocre, overpriced, noisy going through the locks. The young staff, wait staff, while they try hard are only part timers. The stops were boring, except for the Snake River jet boat. , sad to pay so much and be let down. The entertainment was not good, except for Kevin Neil, who was great !!! They could have him every night. Not the fault of the line, but the smoke from the California and Canadian fires really obstructed our views. Even when you get to a excursion you like, there is not enough time to stay. Breakfast was the only meal that was ok ( as a cook myself, hard to mess up breakfast). Queen of the West was supposed to be refurbished. They put new carpeting on the top deck and new chairs. Save your money.

Cabin Review

Cabin Owners suite haha

Old, noisy ( side thrusters wake you up at night) though the young man who cleaned ( Jordan did an great job )

7 Helpful Votes
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