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WE chose Viking for a cruise of the Danube/ Amsterdam to Budapest along with our 90 year old parents. The trip started with NO VIKING REP at the airport gate- we had to search and decided to go to the buses/ taxis where the rep finally appeared. This happened several times during our trip where they simply 'dumped us off' without any tour guide assistance. Our parents would have been absolutely lost without us!!! Additionally, Viking is cheap, cheap cheap! A Vienna symphony concert, as displayed in the brochure, was simply 12 understudies in their 20's who played well, but absolutely not the Vienna symphony. The Ship/ Lif had filthy windows and a very unfriendly staff. We changed boats to the Embla mid tour and their staff was much better. There are countless items we can criticize but we won't bore you. We took a Tauck Rhine tour 2 years ago and they excelled!! Choose Tauck cruises / Not viking !!

Left alone many times....

Viking Lif Cruise Review by mark piekarski

4 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Europe River
  • Cabin Type: Deluxe Stateroom
WE chose Viking for a cruise of the Danube/ Amsterdam to Budapest along with our 90 year old parents. The trip started with NO VIKING REP at the airport gate- we had to search and decided to go to the buses/ taxis where the rep finally appeared. This happened several times during our trip where they simply 'dumped us off' without any tour guide assistance. Our parents would have been absolutely lost without us!!!

Additionally, Viking is cheap, cheap cheap! A Vienna symphony concert, as displayed in the brochure, was simply 12 understudies in their 20's who played well, but absolutely not the Vienna symphony. The Ship/ Lif had filthy windows and a very unfriendly staff. We changed boats to the Embla mid tour and their staff was much better. There are countless items we can criticize but we won't bore you. We took a Tauck Rhine tour 2 years ago and they excelled!!

Choose Tauck cruises / Not viking !!
Viking Cruises, Community Team has responded
Your review of your recent Viking journey is appreciated, mark piekarski, although it is with regret that we learn of the service difficulties you’ve described. We’re saddened by your disenchantment with the Viennese symphony, however your feedback on our vendors is welcome and has been recorded for review by management. If you haven’t connected with us already, we invite you to reach out at TellUs@vikingcruises.com should you like to share more about your overall experience. Thank you, and have a lovely day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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