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Traveled before with Riviera. Wanted to try a river cruise as the advertising and hype suggested it would be a wonderful 5* holiday and worth the expense. Can't fault the ship. Clean and well maintained. Cabin and bathroom decent size. A fridge is needed though. Ice was NOT always available as advertised. Food extremely good but no choice of wine other than red, white or rose on the drinks package. The staff were friendly and efficient but short on the ground in the dining room and it was a free for all when it came to finding a dining table. Painist very competent but the lack of evening entertainment really needs addressed. Captain's night was decent. Great food but the entertainment was provided by way of a crew show. Seemed like cheap entertainment to us. Some moorings were anything but scenic. Ship often docked at lunchtime losing part of some days to go ashore. Tours itinerary good but some trips far too rushed. We enjoyed the cruise. It promised a lot, but overall was somewhat disappointing. Riviera need to address certain aspects of their river cruises if they really want to provide the 5* they promised. We will return to sea cruising.

Good but should have been better

William Shakespeare Cruise Review by Emeraldisle2546

11 people found this helpful
Trip Details
Traveled before with Riviera.

Wanted to try a river cruise as the advertising and hype suggested it would be a wonderful 5* holiday and worth the expense.

Can't fault the ship. Clean and well maintained. Cabin and bathroom decent size.

A fridge is needed though. Ice was NOT always available as advertised.

Food extremely good but no choice of wine other than red, white or rose on the drinks package.

The staff were friendly and efficient but short on the ground in the dining room and it was a free for all when it came to finding a dining table.

Painist very competent but the lack of evening entertainment really needs addressed.

Captain's night was decent. Great food but the entertainment was provided by way of a crew show. Seemed like cheap entertainment to us.

Some moorings were anything but scenic.

Ship often docked at lunchtime losing part of some days to go ashore.

Tours itinerary good but some trips far too rushed.

We enjoyed the cruise. It promised a lot, but overall was somewhat disappointing.

Riviera need to address certain aspects of their river cruises if they really want to provide the 5* they promised.

We will return to sea cruising.
Emeraldisle2546’s Full Rating Summary
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Cabin Review

Cabin
Bathrobes and slippers.
Kettle and tea and coffee.
Plenty of storage.
Decent sized bathroom. Nice fittings.
Very nice