We are regular P&O cruisers and had a party of 12 for a much and long awaited cruise with family. Embarkation was great and we were excited about the widely reported refurbishment - couldn't find anything different I have to say!! Started to unpack and found a used sanitary towel in a bed side drawer - that was awful !!!!!!!. The toilet smelt strongly of urine and so did our daughters cabin on another floor - so this wasnt an isolated issue. The showers overflowed every time we used it and the dreaded awful shower curtains remained - the plastic panelling was also cracked in the shower which cant be hygienic.
The cabin steward wasnt friendly nor did he clean the bathroom well each day. The toilet often didnt flush and we difinately hadnt put anything down them we shouldn't.
The entertainment was awful at times - a duo - the girl just cant sing - heard better buskers - she was totally disinterested and its an insult to field such poor acts. Pulse was also poor - lead singer. Comedian was poor and we saw the same shows as we have done in the past 2 years - so we missed a few this cruise as we have seen them several times before. The Astonishing Show was great - very professional. Serious sounds were fanbtastic as they have been for the last 2 years - didnt tire of hearing the same act for the 3rd year running !!
Cabin smelt of urine, Sanitary towel (used) in bottom drawer.
Had varnished rail in balcony but not dried so got on clothes
Basic and not clean or to high standard of decor / maintenance
Great Embarkation
Good Shopping