We chose Silver Sea based on previous excellent experiences.
Cabin was not acceptable, see below.
The Manager of Guest Relations, Ms Ana Pedroso De Lima, could not see us for the first two (2) days of the cruise because she was "busy".
The food was generally tasteless. The presentation was often pretty good, but the food just didn't taste good. A big disappointment from our previous experience.
Did not check out entertainment; the enrichment lectures by Prof Adelman were great.
Service was generally very good, other than the Guest Relations Office.
Ports and Shore excursions were great and enjoyable.
Based on our experience on this cruise, Silver Sea has lost us. We told everyone how great our experience had been on previous cruises, and in fact some of our friends have booked cruises based on our recommendation.
No more. This cruise has destroyed the Silver Sea brand for us (and anybody we know).
On the two previous cruises with Silver Sea we had a suite with veranda, and we thought
we would have the same. The suite had no openable window. The headboard vibrated
continuously, especially at ship's idle power, and the wall/partition to the closet reverberated
loudly. We could not sleep for the first two nights, and took sleeping pills afterwards.
The cabin was totally unacceptable.
Bar en-suite contained 2 bottles of beer and 2 bottles of water, plus some sodas; on previous cruises, it was fully stocked. WI-FI, could not send or receive emails.