Emerald Sun Cruise Review by Fawks
- Sail Date: August 2018
- Destination: Europe River
Sailed for 4 days back and forth the last days in and out of Austria only to find when we got back from a really poor and expensive excursion on the Thursday that the ship could not go on. We had a few choices. Stay with the program and BUS around nd in and out of hotels. Meaning lots of unpacking. Hotel meals etc. Or they would fly us home. We had already extended our flight to accommodate extra days with friends at the end of the cruise so that was out. They would only compensate for seven days of lost travel. Web in fact we lost 10 nights. Saw an interesting note on this site in June emerald having water issues but did not bother informing passengers ahead of time. As well you can tell me the ship did not realize they’ve ever not traveling on a river past 5 days.
Food was not 5 star. 3.5 at best. Lots of same old for breakfast and lunch. Don’t stay in the lunch or dinner room past the allotted hours or they would flash the light for you to get out. Having them boost about unlimited beer and wine for lunch and dinner is a joke. Draft beeer , one brand. A few glasses maybe but you only have a just over an hour and get out of the room.
Fitness rom hold maybe two people.
Emerald failed. Expensive excursions that are not included are a rip off. We are still in Europe after paying a lot of money to see things the cruise line failed to provide . Did not expect have to play travel agent for 10 days , truly is a crime. If you plan a summer cruise and don’t get to do it. don’t do it book with another company later on in the year if you go. Not with Emerald as they do not care about their customers just the booking. Poor planning all around.
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